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  "incidents": [{"name":"VW Group planned maintenance","status":"scheduled","created_at":"2026-09-29T17:04:02.567+02:00","updated_at":"2026-09-29T17:08:21.983+02:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/qvrv8rgcw8ty","scheduled_for":"2026-09-30T04:00:00.000+02:00","scheduled_until":"2026-09-30T10:31:00.000+02:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-29T17:04:02.550+02:00","reminder_intervals":null,"id":"8ms4hlwykjzf","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-09-29T17:08:21.980+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T17:08:21.980+02:00","display_at":"2026-09-29T17:08:21.980+02:00","deliver_notifications":true,"tweet_id":null,"id":"47hq84n0k4pz","incident_id":"8ms4hlwykjzf","custom_tweet":null,"affected_components":[{"code":"sx9ljdwfqs2g","name":"Power-Ups - 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Kostal (Bridge)","old_status":"degraded_performance","new_status":"operational"},{"code":"lqfdph7wg91d","name":"Power-Ups - Solax (Bridge)","old_status":"degraded_performance","new_status":"operational"},{"code":"fsxhtc59hn0y","name":"Power-Ups - Solis (Bridge)","old_status":"operational","new_status":"operational"},{"code":"81r5zx18zqvp","name":"Power-Ups - Tibber Bridge","old_status":"degraded_performance","new_status":"operational"},{"code":"8w7nqh01c70c","name":"Power-Ups - SAJ","old_status":"degraded_performance","new_status":"operational"},{"code":"c4fp55lkrs5x","name":"Smart services - Smart Battery","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue. \n\nSolis batteries have also been affected between about 3 pm and 4 pm, but seems to have recovered fully. \nWe will update this message as soon as we have more information.","created_at":"2026-09-29T16:26:06.249+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T16:26:06.249+02:00","display_at":"2026-09-29T16:26:06.249+02:00","deliver_notifications":true,"tweet_id":null,"id":"kx4jcjrdhkgp","incident_id":"fqyvnqml4p29","custom_tweet":null,"affected_components":[{"code":"kxz98npnp0hd","name":"Power-Ups - 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We will provide updates as necessary.","created_at":"2026-09-22T09:00:09.100+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T09:00:09.100+02:00","display_at":"2026-09-22T09:00:09.100+02:00","deliver_notifications":false,"tweet_id":null,"id":"fkry3sd96jfm","incident_id":"f4r16ypz63nc","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance on Pulse-data will be carried out between 09:00 and 10:00. This may affect livestream of  Pulse-data in the app, load balancing/effect controll, solar charging with Pulse and the Tibber API.\n\nIf your Pulse stops reporting data in the app during maintenance it will automatically resume once the maintenance is complete.","created_at":"2026-09-22T08:34:47.533+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T08:34:47.533+02:00","display_at":"2026-09-22T08:34:47.533+02:00","deliver_notifications":false,"tweet_id":null,"id":"tpx7gk3z4v1l","incident_id":"f4r16ypz63nc","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tibber Bridge","created_at":"2025-11-04T16:57:49.903+01:00","updated_at":"2026-09-29T20:00:27.554+02:00","position":37,"description":null,"showcase":true,"start_date":"2025-11-04T00:00:00.000+01:00","id":"81r5zx18zqvp","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"},{"status":"operational","name":"Tibber Pulse","created_at":"2020-12-07T08:29:47.256+01:00","updated_at":"2026-09-02T09:30:07.318+02:00","position":38,"description":"Tibber Power-Up Integration including Tibber Pulse.","showcase":true,"start_date":"2020-12-07T00:00:00.000+01:00","id":"gd641rwxg632","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"},{"status":"operational","name":"Watty","created_at":"2020-12-07T08:24:37.427+01:00","updated_at":"2026-04-27T15:03:33.128+02:00","position":42,"description":"Watty Power-Up Integration","showcase":true,"start_date":"2020-12-07T00:00:00.000+01:00","id":"fm0trv3bhmbr","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🟡 Smart Charging - instability on VAG group platform","status":"resolved","created_at":"2026-09-21T07:51:46.850+02:00","updated_at":"2026-09-22T09:39:57.228+02:00","monitoring_at":null,"resolved_at":"2026-09-22T09:39:57.210+02:00","impact":"none","shortlink":"https://stspg.io/0zll0z0bmyjy","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-21T07:51:46.834+02:00","reminder_intervals":null,"id":"jfyfl540jnyn","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-22T09:39:57.210+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T09:39:57.210+02:00","display_at":"2026-09-22T09:39:57.210+02:00","deliver_notifications":true,"tweet_id":null,"id":"40pb5h3hv08r","incident_id":"jfyfl540jnyn","custom_tweet":null,"affected_components":[{"code":"sx9ljdwfqs2g","name":"Power-Ups - Audi","old_status":"operational","new_status":"operational"},{"code":"4skft36pgyp0","name":"Power-Ups - Cupra","old_status":"operational","new_status":"operational"},{"code":"dx8fxz0mdzbt","name":"Power-Ups - Škoda","old_status":"operational","new_status":"operational"},{"code":"h9sssdc26bxm","name":"Power-Ups - Volkswagen","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Customers with an Audi, CUPRA, SEAT, Škoda, or Volkswagen may experience instability with Smart Charging due to an issue with the VAG Group platform. We are monitoring the situation and will update this message as soon as we have more information.","created_at":"2026-09-21T07:51:46.920+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T07:51:46.920+02:00","display_at":"2026-09-21T07:51:46.920+02:00","deliver_notifications":true,"tweet_id":null,"id":"b18169nq1y5c","incident_id":"jfyfl540jnyn","custom_tweet":null,"affected_components":[{"code":"sx9ljdwfqs2g","name":"Power-Ups - Audi","old_status":"operational","new_status":"operational"},{"code":"4skft36pgyp0","name":"Power-Ups - Cupra","old_status":"operational","new_status":"operational"},{"code":"dx8fxz0mdzbt","name":"Power-Ups - Škoda","old_status":"operational","new_status":"operational"},{"code":"h9sssdc26bxm","name":"Power-Ups - Volkswagen","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"Audi","created_at":"2020-12-07T08:25:16.863+01:00","updated_at":"2026-09-29T17:08:21.778+02:00","position":2,"description":"Audi Power-Up Integration","showcase":true,"start_date":"2020-12-07T00:00:00.000+01:00","id":"sx9ljdwfqs2g","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"},{"status":"under_maintenance","name":"Cupra","created_at":"2026-04-27T14:59:34.289+02:00","updated_at":"2026-09-29T17:08:21.833+02:00","position":5,"description":null,"showcase":true,"start_date":"2026-04-27T00:00:00.000+02:00","id":"4skft36pgyp0","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"},{"status":"under_maintenance","name":"Škoda","created_at":"2022-10-17T14:11:20.961+02:00","updated_at":"2026-09-29T17:08:21.876+02:00","position":29,"description":null,"showcase":true,"start_date":"2022-01-01T00:00:00.000+01:00","id":"dx8fxz0mdzbt","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"},{"status":"under_maintenance","name":"Volkswagen","created_at":"2020-12-07T08:30:09.459+01:00","updated_at":"2026-09-29T17:08:21.919+02:00","position":39,"description":"Volkswagen Power-Up Integration","showcase":true,"start_date":"2020-12-07T00:00:00.000+01:00","id":"h9sssdc26bxm","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🟡 Analytics - wrong consumption values Discovergy meter","status":"investigating","created_at":"2026-09-21T16:37:49.792+02:00","updated_at":"2026-09-21T16:38:14.520+02:00","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/jgsjq987hmc1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-21T16:37:49.781+02:00","reminder_intervals":null,"id":"t8fjj5x92glq","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"investigating","body":"Some German users might see a significant spike in their consumption value on the 10th and/or 11th of September.\n\nWe are investigating the issue and will provide an update once we have more information.","created_at":"2026-09-21T16:37:49.835+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T16:37:49.835+02:00","display_at":"2026-09-21T16:37:49.835+02:00","deliver_notifications":true,"tweet_id":null,"id":"16blk87rysrg","incident_id":"t8fjj5x92glq","custom_tweet":null,"affected_components":[{"code":"bmpz1t88p1dn","name":"Power-Ups - Discovergy","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y9zzwh5h4tnz","name":"Tibber App - Analytics","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Analytics","created_at":"2025-02-19T08:20:47.635+01:00","updated_at":"2026-03-31T16:52:39.733+02:00","position":4,"description":"Systems for analytics and consumption related to Tibber-app","showcase":false,"start_date":"2025-02-19T00:00:00.000+01:00","id":"y9zzwh5h4tnz","page_id":"5yq2fhgh0sfy","group_id":"sfbjmfztp8k8"},{"status":"partial_outage","name":"Discovergy","created_at":"2022-10-17T14:08:22.941+02:00","updated_at":"2026-04-27T15:01:17.567+02:00","position":6,"description":null,"showcase":true,"start_date":"2022-01-01T00:00:00.000+01:00","id":"bmpz1t88p1dn","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🔴 Homevolt - Polarium cloud backend down","status":"resolved","created_at":"2026-09-17T14:19:18.500+02:00","updated_at":"2026-09-17T16:37:39.516+02:00","monitoring_at":"2026-09-17T15:08:27.704+02:00","resolved_at":"2026-09-17T16:37:39.499+02:00","impact":"critical","shortlink":"https://stspg.io/kgzxj5yyp02n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-17T14:19:18.489+02:00","reminder_intervals":null,"id":"kmhvtq5dh43s","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-17T16:37:39.499+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T16:37:39.499+02:00","display_at":"2026-09-17T16:37:39.499+02:00","deliver_notifications":true,"tweet_id":null,"id":"jy3rvpn5wnc1","incident_id":"kmhvtq5dh43s","custom_tweet":null,"affected_components":[{"code":"ktt7c4nf0tr9","name":"Power-Ups - Homevolt","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Polarium reports that the services are running again and the backlog is currently being processed. Everything should be back to normal within approximately 20 minutes.","created_at":"2026-09-17T15:08:27.704+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T15:08:27.704+02:00","display_at":"2026-09-17T15:08:27.704+02:00","deliver_notifications":true,"tweet_id":null,"id":"czjqgdjby109","incident_id":"kmhvtq5dh43s","custom_tweet":null,"affected_components":[{"code":"ktt7c4nf0tr9","name":"Power-Ups - Homevolt","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We are currently unable to communicate with Homevolt systems due to an issue in the cloud environment of Homevolt manufacturer Polarium.\n\nPolarium is investigating the issue, and we will provide more information as soon as possible.","created_at":"2026-09-17T14:19:18.605+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T14:19:18.605+02:00","display_at":"2026-09-17T14:19:18.605+02:00","deliver_notifications":true,"tweet_id":null,"id":"gtz6hjxn6zfc","incident_id":"kmhvtq5dh43s","custom_tweet":null,"affected_components":[{"code":"ktt7c4nf0tr9","name":"Power-Ups - Homevolt","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Homevolt","created_at":"2024-10-03T09:58:13.250+02:00","updated_at":"2026-09-17T15:08:27.664+02:00","position":15,"description":"Homevolt Power-Up Integration","showcase":true,"start_date":"2024-10-03T00:00:00.000+02:00","id":"ktt7c4nf0tr9","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🟡 Analytics - delay in receiving meter readings from Dutch grid operator Liander","status":"resolved","created_at":"2026-09-11T10:54:55.533+02:00","updated_at":"2026-09-16T09:57:24.708+02:00","monitoring_at":"2026-09-15T07:55:58.195+02:00","resolved_at":"2026-09-16T09:57:24.692+02:00","impact":"none","shortlink":"https://stspg.io/xcrhgg8jdpn7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-11T10:54:55.521+02:00","reminder_intervals":null,"id":"7z4gtkpjmp4k","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-16T09:57:24.692+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T09:57:24.692+02:00","display_at":"2026-09-16T09:57:24.692+02:00","deliver_notifications":true,"tweet_id":null,"id":"ndyvx7q2py2q","incident_id":"7z4gtkpjmp4k","custom_tweet":null,"affected_components":[{"code":"y9zzwh5h4tnz","name":"Tibber App - Analytics","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The issue has been resolved by Liander, and we are currently collecting the missing data. It can take up to 24 hours for the data to become visible in the app.","created_at":"2026-09-15T07:55:58.195+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T07:55:58.195+02:00","display_at":"2026-09-15T07:55:58.195+02:00","deliver_notifications":true,"tweet_id":null,"id":"d84vnd5g2vnb","incident_id":"7z4gtkpjmp4k","custom_tweet":null,"affected_components":[{"code":"y9zzwh5h4tnz","name":"Tibber App - Analytics","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Dutch customers who have Liander as their grid operator may experience missing consumption and production data from the past few days.\n\nLiander is currently experiencing issues communicating with smart meters, which is causing a delay in receiving meter readings.\nA fix is currently being worked on by Liander. Once the issue is resolved, the delayed meter readings will be received and processed as normal.","created_at":"2026-09-11T10:54:55.596+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T10:54:55.596+02:00","display_at":"2026-09-11T10:54:55.596+02:00","deliver_notifications":true,"tweet_id":null,"id":"9m3y8x847s05","incident_id":"7z4gtkpjmp4k","custom_tweet":null,"affected_components":[{"code":"y9zzwh5h4tnz","name":"Tibber App - Analytics","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Analytics","created_at":"2025-02-19T08:20:47.635+01:00","updated_at":"2026-03-31T16:52:39.733+02:00","position":4,"description":"Systems for analytics and consumption related to Tibber-app","showcase":false,"start_date":"2025-02-19T00:00:00.000+01:00","id":"y9zzwh5h4tnz","page_id":"5yq2fhgh0sfy","group_id":"sfbjmfztp8k8"}]},{"name":"🟠 Sensibo: Pairing issues - \"Error: Invalid_request\"","status":"resolved","created_at":"2026-08-07T13:17:50.593+02:00","updated_at":"2026-09-15T09:52:54.636+02:00","monitoring_at":"2026-09-14T15:44:14.152+02:00","resolved_at":"2026-09-15T09:52:54.614+02:00","impact":"major","shortlink":"https://stspg.io/gd2xt23s64jd","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-07T13:17:50.581+02:00","reminder_intervals":null,"id":"0z9yb7h9lpsd","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-15T09:52:54.614+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T09:52:54.614+02:00","display_at":"2026-09-15T09:52:54.614+02:00","deliver_notifications":true,"tweet_id":null,"id":"bxrjdbmv5cn4","incident_id":"0z9yb7h9lpsd","custom_tweet":null,"affected_components":[{"code":"9yc3zggnf3xl","name":"Power-Ups - Sensibo","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-14T15:44:14.152+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T15:44:14.152+02:00","display_at":"2026-09-14T15:44:14.152+02:00","deliver_notifications":true,"tweet_id":null,"id":"ctqwchb7hbyl","incident_id":"0z9yb7h9lpsd","custom_tweet":null,"affected_components":[{"code":"9yc3zggnf3xl","name":"Power-Ups - Sensibo","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-08-27T10:42:35.303+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-27T10:42:35.303+02:00","display_at":"2026-08-27T10:42:35.303+02:00","deliver_notifications":true,"tweet_id":null,"id":"6dm1836frgjn","incident_id":"0z9yb7h9lpsd","custom_tweet":null,"affected_components":[{"code":"9yc3zggnf3xl","name":"Power-Ups - Sensibo","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-08-12T08:49:28.691+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T08:49:28.691+02:00","display_at":"2026-08-12T08:49:28.691+02:00","deliver_notifications":true,"tweet_id":null,"id":"gnbs0zqt5rrh","incident_id":"0z9yb7h9lpsd","custom_tweet":null,"affected_components":[{"code":"9yc3zggnf3xl","name":"Power-Ups - Sensibo","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"When attempting to pair Sensibo to Tibber the message \"Error: Invalid_request\" occurs, and pairing fails. \n\nWe are investigating this issue.","created_at":"2026-08-07T13:17:50.690+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-07T13:17:50.690+02:00","display_at":"2026-08-07T13:17:50.690+02:00","deliver_notifications":true,"tweet_id":null,"id":"lhzhyv8v2y4f","incident_id":"0z9yb7h9lpsd","custom_tweet":null,"affected_components":[{"code":"9yc3zggnf3xl","name":"Power-Ups - Sensibo","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sensibo","created_at":"2020-12-07T08:28:27.661+01:00","updated_at":"2026-09-14T15:44:14.115+02:00","position":28,"description":"Sensibo Power-Up Integration","showcase":true,"start_date":"2020-12-07T00:00:00.000+01:00","id":"9yc3zggnf3xl","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🟠 Discovergy \u0026 Inexogy - Missing data in app","status":"resolved","created_at":"2026-01-22T16:03:38.000+01:00","updated_at":"2026-09-15T08:05:08.365+02:00","monitoring_at":null,"resolved_at":"2026-09-15T08:05:08.352+02:00","impact":"major","shortlink":"https://stspg.io/vswz3jgnfjq1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-22T16:03:38.000+01:00","reminder_intervals":null,"id":"lcdtt686xynt","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"resolved","body":"Due to changes at Discovergy and Inexogy, we can no longer display live data in the Tibber app. If you want to see live data, we recommend using the Inexogy portal in a web browser.\n\nWe are still receiving regular data updates, which are used for Analytics and billing.","created_at":"2026-09-15T08:05:08.352+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T08:05:08.352+02:00","display_at":"2026-09-15T08:05:08.352+02:00","deliver_notifications":true,"tweet_id":null,"id":"5pdk0vyj0m89","incident_id":"lcdtt686xynt","custom_tweet":null,"affected_components":[{"code":"bmpz1t88p1dn","name":"Power-Ups - Discovergy","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-07-13T09:18:42.931+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-13T09:18:42.931+02:00","display_at":"2026-07-13T09:18:42.931+02:00","deliver_notifications":true,"tweet_id":null,"id":"90mvpwtp31v8","incident_id":"lcdtt686xynt","custom_tweet":null,"affected_components":[{"code":"bmpz1t88p1dn","name":"Power-Ups - Discovergy","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently experiencing issues displaying live consumption data in the Tibber app for Discovergy and Inexogy smart meters that use the Discovergy Power-up.\n\nThis only affects the live view. The analysis in the app and your billing are not affected.\n\nThe fix needs to be made on the side of our metering partner Inexogy.\n\nWe are in active contact with them to resolve this as quickly as possible.","created_at":"2026-01-22T16:03:38.414+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-26T13:45:42.307+02:00","display_at":"2026-01-22T16:03:38.000+01:00","deliver_notifications":true,"tweet_id":null,"id":"km05sr9w6tpy","incident_id":"lcdtt686xynt","custom_tweet":null,"affected_components":[{"code":"bmpz1t88p1dn","name":"Power-Ups - Discovergy","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"Discovergy","created_at":"2022-10-17T14:08:22.941+02:00","updated_at":"2026-04-27T15:01:17.567+02:00","position":6,"description":null,"showcase":true,"start_date":"2022-01-01T00:00:00.000+01:00","id":"bmpz1t88p1dn","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🟠 Fronius - Pairing issues with solar inverters from Fronius","status":"resolved","created_at":"2026-02-12T10:56:06.108+01:00","updated_at":"2026-09-15T08:01:30.541+02:00","monitoring_at":"2026-06-26T08:59:23.118+02:00","resolved_at":"2026-09-15T08:01:30.526+02:00","impact":"major","shortlink":"https://stspg.io/y2l3x9hcshdr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-12T10:56:06.098+01:00","reminder_intervals":null,"id":"2vxs7h67qqmp","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"resolved","body":"The current Power-up has been decommissioned for new pairings. If your inverter is still connected and receiving data, it will continue to work as normal.\n\nWe plan to introduce a completely new Power-up in the future. We will keep you informed through the app and our website once there is more information or when the new Power-up is ready.","created_at":"2026-09-15T08:01:30.526+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T08:01:30.526+02:00","display_at":"2026-09-15T08:01:30.526+02:00","deliver_notifications":true,"tweet_id":null,"id":"87h4l1kx6wx5","incident_id":"2vxs7h67qqmp","custom_tweet":null,"affected_components":[{"code":"535l4szjqfvc","name":"Power-Ups - Fronius (Solar inverters)","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"Fronius inverter pairing temporarily unavailable\n\nNew pairings with Fronius inverters are currently paused. Existing connections are working as normal. We're investigating the alternatives for a solution.","created_at":"2026-06-26T08:59:23.118+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-26T08:59:23.118+02:00","display_at":"2026-06-26T08:59:23.118+02:00","deliver_notifications":true,"tweet_id":null,"id":"72th2lmmv03w","incident_id":"2vxs7h67qqmp","custom_tweet":null,"affected_components":[{"code":"535l4szjqfvc","name":"Power-Ups - Fronius (Solar inverters)","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are still experiencing issues with pairing Fronius solar inverters and are investigating it.","created_at":"2026-02-12T10:56:06.186+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-12T10:56:06.186+01:00","display_at":"2026-02-12T10:56:06.186+01:00","deliver_notifications":true,"tweet_id":null,"id":"9zr5nry834yg","incident_id":"2vxs7h67qqmp","custom_tweet":null,"affected_components":[{"code":"535l4szjqfvc","name":"Power-Ups - Fronius (Solar inverters)","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"Fronius (Solar inverters)","created_at":"2026-02-12T10:50:30.498+01:00","updated_at":"2026-04-27T15:01:17.590+02:00","position":11,"description":null,"showcase":true,"start_date":"2026-02-12T00:00:00.000+01:00","id":"535l4szjqfvc","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]},{"name":"🟡 Homevolt - data issues Homevolt Cloud","status":"identified","created_at":"2026-09-07T13:57:08.906+02:00","updated_at":"2026-09-17T14:19:18.562+02:00","monitoring_at":null,"resolved_at":null,"impact":"critical","shortlink":"https://stspg.io/x97scsl25vs9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-07T13:57:08.000+02:00","reminder_intervals":null,"id":"8hgtkbn0hl1q","page_id":"5yq2fhgh0sfy","incident_updates":[{"status":"identified","body":"Homevolt manufacturer Polarium is experiencing an issue in their cloud environment, which can lead to incorrect information being shown in the Tibber app and the Polarium Home app.\n\nBecause of this issue, Polarium also needs to make manual adjustments when a second Homevolt unit is installed, or when a defective inverter is swapped for a new one. This can delay Tibber regaining control of the system. \n\nPolarium is working hard to identify the issue(s) and resolve them as soon as possible.","created_at":"2026-09-07T13:57:08.945+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T14:01:47.462+02:00","display_at":"2026-09-07T13:57:08.000+02:00","deliver_notifications":true,"tweet_id":null,"id":"2ldny9pbvz3h","incident_id":"8hgtkbn0hl1q","custom_tweet":null,"affected_components":[{"code":"ktt7c4nf0tr9","name":"Power-Ups - Homevolt","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Homevolt","created_at":"2024-10-03T09:58:13.250+02:00","updated_at":"2026-09-17T15:08:27.664+02:00","position":15,"description":"Homevolt Power-Up Integration","showcase":true,"start_date":"2024-10-03T00:00:00.000+02:00","id":"ktt7c4nf0tr9","page_id":"5yq2fhgh0sfy","group_id":"kw0jc75202yz"}]}]
}