Some users are experiencing an issue where the charging session summary and timeline does not take earned Grid Rewards into account. As a result, the summary is incomplete and the average price per kWh is incorrect.
The rewards are calculated correctly and are visible on a daily level in the earned rewards graph on the Grid Rewards screen.
We are currently investigating why these rewards are missing from the charging summary.
Posted Mar 08, 2026 - 16:53 CET
This incident affected: Smart services (Grid Rewards).