Tibber Status

🟑 Nibe - Some S serie models can't be paired and missing data in temperature graph
Identified - We are working together with Nibe to find a permanent solution to the issue with pairing and communicating with the Nibe S serie heatpump. We hope to have a solution in place before next winter.

Next year we will look into the possibilities of integrating the Nibe F serie
Jul 13, 2026 - 09:15 CEST
Update - Some S-Series heat pumps can't be paired at the moment.

All models: We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app.
We are looking into these issues.
May 16, 2025 - 13:09 CEST
Investigating - We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app.
We are looking into the issue.
Dec 04, 2024 - 08:47 CET
🟑 Solis - inverters not always charge with available speed
Update - Together with Solis, we have developed new firmware that resolves the known issues affecting the Tibber–Solis integration. Once your inverter has been updated, the integration should work as intended again.

Please read and follow the instructions here:

SE: https://support.tibber.com/sv/articles/15921548-tibber-och-solis-integration-firmwareuppdatering
NL: https://support.tibber.com/nl/articles/15921548-firmware-update-voor-de-tibber-en-solis-integratie
DE: https://support.tibber.com/de/articles/15921548-tibber-und-solis-integration-firmware-update
Jul 13, 2026 - 14:05 CEST
Update - Solis has fixed this issue in a new firmware version, which will be released soon.

We will notify you via email and in the Tibber app as soon as the update is available for installation.
Jun 19, 2026 - 10:22 CEST
Monitoring - We are still awaiting a new firmware update from Solis, but have implemented a temporary fix for this issue and are monitoring the results.
Mar 18, 2026 - 15:10 CET
Identified - We have identified a firmware limitation affecting some Solis inverters that may prevent the battery from charging as expected during periods of high household power consumption. We are working closely with Solis to resolve this
Feb 16, 2026 - 17:45 CET
🟑 SMA - regularly losing connection with the inverter
Update - We are continuing to investigate this issue.
Jul 13, 2026 - 09:20 CEST
Investigating - We are currently investigating this issue.

Short term solution is to re-pair the inverter whenever we have lost access to it.
Jul 23, 2025 - 08:44 CEST
🟑 Pulse & Bridge - some users experiencing issues with connecting to wifi on iOS
Update - We are continuing to investigate this issue and will update this message as soon as we have more information.

As a workaround, you can use an Android device to pair the Pulse or Bridge with your Tibber account. Once paired, it will be fully functional in the Tibber app.

We apologize for the inconvenience.
Jul 13, 2026 - 07:49 CEST
Investigating - We are currently investigating this issue.
Jul 02, 2026 - 10:01 CEST
🟠 Discovergy & Inexogy - Missing data in app
Update - We are continuing to investigate this issue.
Jul 13, 2026 - 09:18 CEST
Investigating - We are currently experiencing issues displaying live consumption data in the Tibber app for Discovergy and Inexogy smart meters that use the Discovergy Power-up.

This only affects the live view. The analysis in the app and your billing are not affected.

The fix needs to be made on the side of our metering partner Inexogy.

We are in active contact with them to resolve this as quickly as possible.
Jan 22, 2026 - 16:03 CET
🟑 Analytics – Incorrect Production and Self-Consumption Values for Huawei and SolarEdge Inverters
Update - We are still investigating how to correct the inaccurate production data recorded in previous months.
We expect to have a solution in place by the end of the third quarter.
Jul 13, 2026 - 09:13 CEST
Monitoring - A fix has been implemented, and we are currently monitoring the results.

The fix resolves the issue for newly received data. Our developers are now investigating the possibilities of correcting the affected historical data, which is likely to take some time. We will update this message as soon as we have more information to share.
Jun 03, 2026 - 09:24 CEST
Investigating - Customers with Huawei or SolarEdge inverters may see incorrect production values in Analytics. This also affects the calculation of self-consumption.

We are currently investigating the issue and will provide an update as soon as more information becomes available.
May 05, 2026 - 08:53 CEST
🟑 SAJ - not covering total home consumption when discharging
Update - We are continuing to work on a fix for this issue.
Jul 10, 2026 - 22:42 CEST
Identified - Users with a connected SAJ battery may experience an issue where, during discharge, the battery does not provide enough power to cover the home’s total consumption.

We are working with SAJ to resolve this issue and will provide an update as soon as we have more information.
Jul 10, 2026 - 22:41 CEST
🟑 Tesla/Zaptec - Some Tesla-models may struggle with smart charging and Grid Rewards in combination with Zaptec-chargers
Update - We are continuing to investigate this issue with Zaptec and Tesla, but have unfortunately not made any progress so far.
Jul 06, 2026 - 13:18 CEST
Investigating - The cars are seemingly entering hibernation mode and refuses to start charging after smart charging has initially paused charging after being plugged in. Even if the charger is supplying power to the car due to smart charging wanting to start or Grid Rewards-charging, the car will not accept the current from the charger.

The issue affects Tesla Model Y and Tesla Model 3 of all model years.

If you need a fully charged car the next day, we currently recommending turning off smart charging if you have a Zaptec to be sure your car is fully charged when needed.

We are investigating this issue.
May 22, 2026 - 10:37 CEST
🟠 Fronius - Pairing issues with solar inverters from Fronius
Monitoring - Fronius inverter pairing temporarily unavailable

New pairings with Fronius inverters are currently paused. Existing connections are working as normal. We're investigating the alternatives for a solution.
Jun 26, 2026 - 08:59 CEST
Investigating - We are still experiencing issues with pairing Fronius solar inverters and are investigating it.
Feb 12, 2026 - 10:56 CET
Uptime over the past 90 days. View historical uptime.
Tibber App Operational
App (General) Operational
Android app Operational
iOS app Operational
Analytics Operational
Chat Operational
Log-in Operational
Prices Operational
Subscription Operational
Smart services Operational
90 days ago
99.76 % uptime
Today
Smart Charging Operational
90 days ago
98.64 % uptime
Today
Smart Battery Operational
90 days ago
100.0 % uptime
Today
Grid Rewards Operational
90 days ago
99.99 % uptime
Today
Load balancing Operational
90 days ago
99.97 % uptime
Today
Peak control Operational
90 days ago
99.97 % uptime
Today
Smart Heating Operational
90 days ago
100.0 % uptime
Today
Power-Ups Partial Outage
90 days ago
98.03 % uptime
Today
Adax Operational
90 days ago
100.0 % uptime
Today
Audi Operational
90 days ago
100.0 % uptime
Today
BMW Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
Cupra Operational
90 days ago
100.0 % uptime
Today
Discovergy Partial Outage
90 days ago
70.16 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Ebeco Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Fronius (Chargers) Operational
90 days ago
100.0 % uptime
Today
Fronius (Solar inverters) Partial Outage
90 days ago
70.16 % uptime
Today
go-e Operational
90 days ago
100.0 % uptime
Today
Growatt Operational
90 days ago
99.3 % uptime
Today
Home Assistant Operational
90 days ago
100.0 % uptime
Today
Homevolt Operational
90 days ago
99.75 % uptime
Today
Homey Operational
90 days ago
100.0 % uptime
Today
Keba Operational
90 days ago
100.0 % uptime
Today
Kostal (Bridge) Operational
90 days ago
100.0 % uptime
Today
MELCloud Operational
90 days ago
100.0 % uptime
Today
Mill Operational
90 days ago
100.0 % uptime
Today
Mill 2.0 Operational
90 days ago
100.0 % uptime
Today
MINI Operational
90 days ago
100.0 % uptime
Today
Netatmo Operational
90 days ago
100.0 % uptime
Today
Ngenic Operational
90 days ago
100.0 % uptime
Today
Nibe Degraded Performance
90 days ago
100.0 % uptime
Today
NIO Operational
90 days ago
100.0 % uptime
Today
Polestar Operational
90 days ago
100.0 % uptime
Today
Sensibo Operational
90 days ago
100.0 % uptime
Today
Ε koda Operational
90 days ago
100.0 % uptime
Today
SMA Degraded Performance
90 days ago
100.0 % uptime
Today
SolarEdge Operational
90 days ago
100.0 % uptime
Today
Solax (Bridge) Operational
90 days ago
100.0 % uptime
Today
Solis (Cloud) Partial Outage
90 days ago
71.72 % uptime
Today
Solis (Bridge) Operational
90 days ago
100.0 % uptime
Today
Tesla Operational
90 days ago
99.93 % uptime
Today
Tesla Wallconnector Operational
90 days ago
100.0 % uptime
Today
Tibber Bridge Operational
90 days ago
99.99 % uptime
Today
Tibber Pulse Operational
90 days ago
99.96 % uptime
Today
Volkswagen Operational
90 days ago
100.0 % uptime
Today
Volvo Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Watty Operational
90 days ago
100.0 % uptime
Today
Zappi Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Huawei (Battery and inverter) Operational
90 days ago
99.2 % uptime
Today
Garo Operational
90 days ago
100.0 % uptime
Today
SAJ Operational
90 days ago
100.0 % uptime
Today
Tibber Web Operational
Tibber Store Operational
Tibber Web Operational
APIs Operational
Partner API Operational
Developer API Operational
External API Operational
Easee Easee Cloud & API Operational
Easee Easee Portal Operational
Easee OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Zaptec Portal Operational
Zaptec OCPP Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
🟑 Smart Charging - delay in processing charger events
Resolved - This incident has been resolved.
Jul 13, 16:58 CEST
Monitoring - Between 4:37 and 6:40 some users with a connected charger might have experienced a suboptimal charging session because of a delay in processing charger events. A fix has been implemented and we are monitoring the results.
Jul 13, 07:05 CEST
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

Unresolved incident: 🟑 SAJ - not covering total home consumption when discharging.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
🟠 Growatt - issues receiving and displaying data
Resolved - This incident has been resolved.
Jul 8, 15:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 10:06 CEST
Investigating - We are currently investigating this issue.
Jul 4, 09:38 CEST
Jul 7, 2026
πŸ”΄ Netherlands - central database is down, not possible to sign contracts
Resolved - This incident has been resolved.
Jul 7, 18:31 CEST
Monitoring - ESDN, the central database, has fix the issue. We are monitoring the results.
Jul 7, 15:03 CEST
Investigating - A central database is down in the Netherlands. Customers will not be able to sign energy contracts with Tibber, and it will get an error in the Tibber-app and on the website when trying.
Jul 7, 09:42 CEST
Jul 6, 2026
🟑 Huawei - no data or communication due to maintenance at Huawei
Resolved - This incident has been resolved.
Jul 6, 08:30 CEST
Identified - Due to maintenance performed by Huawei, it is possible that until tomorrow at 20:00, we may experience issues collecting data from and controlling Huawei inverters.
Jul 3, 23:03 CEST
Jul 5, 2026

No incidents reported.

Jul 4, 2026
Jul 3, 2026
Jul 2, 2026
🟠 Growatt - issues receiving and displaying data
Resolved - This incident has been resolved.
Jul 2, 15:04 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 10:11 CEST
Investigating - We are currently investigating this issue.
Jul 2, 08:33 CEST
🟑 Zappi - Unable to use Smart Charging after update to firmware version 5.733 and 5.736
Resolved - This incident has been resolved.
Jul 2, 10:02 CEST
Update - We have released the new Zappi integration in Labs. Go to the You menu in the Tibber app, open Labs, and enable "New Power-ups". The new Power-up will then be available in the Power-ups menu.

Please note: Due to limitations in the MyEnergi API, it is currently not possible to adjust the charging speed. As a result, the load balancing, peak control, and smart solar charging features are not yet available. As soon as MyEnergi adds this capability, we will re-enable these features.
Jun 24, 16:44 CEST
Monitoring - We are currently working on a new Zappi integration and expect it to be released to labs within the 4 to 6 weeks.
Mar 4, 17:00 CET
Update - We are currently developing a completely new MyEnergy/Zappi integration to address these issues.
We will update this message as soon as we have more information to share.
Jan 29, 11:38 CET
Update - MyEnergi has released a new firmware version which unfortunately doesn't solve the problem.

Our advice is to refrain from updating to firmware versions 5.733 and 5.736 for the time being.
Aug 1, 09:47 CEST
Identified - The issue has been identified and we are working together with MyEnergi to come to a solution.

Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 11, 11:01 CEST
Investigating - We are currently investigating this issue.
Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 10, 13:11 CEST
← Incident History Powered by Atlassian Statuspage