Tibber
Smart charging - Vehicle(s) and charger(s) inaccessible in app or suddenly missing
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 2025 - 19:33 CET
Investigating - Some users may experience that their electric vehicle(s) and charger(s) are missing from the app or unable to click on them.
The issue may also impact smart charging schedules.

It is not necessary to disconnect and re-pair your car.

- We are investigating the issue.
Jan 11, 2025 - 18:35 CET
Volvo Recharge - Lost connection to vehicle
Investigating - There is an issue with the connection to Volvo. It's currently not possible to (re-)pair your car.

To be able to use Smart Charging and Grid Rewards you can temporarily add a non-integrated car to your account. You can find them in the "You" menu --> Electric cars --> Non-integrated.
Jan 10, 2025 - 22:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 08, 2025 - 10:14 CET
Identified - If your Volvo has lost connection to the Tibber-app, you can re-pair the Volvo by going to Power-ups and then disconnect it and add it again.
Dec 20, 2024 - 15:24 CET
BMW/Mini - Unable to pair vehicles or retrieve data
Update - We are continuing to investigate this issue.

If you have an integrated charger with Tibber, please add a Tibber Dummy-vehicle and set as preferred vehicle for your charger.
That way you can still smart charging using your integrated charger.

Tibber Dummy is found via You - Electric vehicles - Non-integrated - Tibber.
Select and add the correct battery size for your BMW.
Jan 07, 2025 - 17:21 CET
Investigating - We are currently investigating this issue.
Dec 10, 2024 - 16:50 CET
KIA and Hyundai - Disconnected vehicles
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 08, 2025 - 10:14 CET
Investigating - Due to expired tokens many KIA- and Hyundai-vehicles have been or will soon be disconnected from the Tibber-app.

By going to Power-ups -> KIA/Hyundai, you can see the status of the power-up in your app. If it says "Connect", you will need to connect the car once more to Tibber.

A new pairing will set up new access tokens.
Dec 06, 2024 - 10:54 CET
Average price, used most and comparison to others for January missing
Investigating - We are currently investigating this issue
Jan 07, 2025 - 15:53 CET
Tibber-app: General pairing issues when pairing smart devices ("Woops")
Investigating - When pairing a smart device to the Tibber-app via Power-ups, you may get an error message stating "Woops". Most likely the pairing has worked, but the device is hidden from the front page of the app.

If you get the "Woops"-message when pairing a device, try the following:
1. Check if the "Connect"-message for the power-up has changed to "Disconnect". (Try again if it says "Connect")
2. If yes, go back to Home and click on the filter-icon in the top right corner, next to the chat-icon.
3. Scroll down the list to find your recently paired power-up.
4. Check it off, and it will now be visible on your home screen.

We are investigating why this issue is occurring.
Dec 19, 2024 - 13:42 CET
Panasonic Comfort Cloud - Connectivity issue
Update - We’re in talks with Panasonic to restore functionality to the Panasonic power-up.
Unfortunately, we can not give an estimated timeframe on this process as of now.
Dec 13, 2024 - 13:13 CET
Update - We are continuing to investigate this issue.
Oct 12, 2024 - 09:15 CEST
Update - We are continuing to investigate this issue.
Aug 23, 2024 - 11:25 CEST
Update - It is not possible to re-pair existing or to pair any new devices due to this issue. We are continuing to investigate this issue.
Jun 24, 2024 - 19:47 CEST
Update - We are continuing to investigate this issue.
Jun 21, 2024 - 14:56 CEST
Investigating - ComfortCloud is currently experiencing issues with third-party access, we are investigating the issue.
Jun 17, 2024 - 19:21 CEST
Nibe - Missing data in temperature graph
Investigating - Due to rate limiting by the Nibe API, large portions of the temperature graph for Nibe-devices in the Tibber-app can be empty, showing no data.

We are looking into the issue.
Dec 04, 2024 - 08:47 CET
Jaguar and Land Rover - Pairing issue
Update - We are continuing to work for a fix for this issue.
Sep 03, 2024 - 08:46 CEST
Investigating - Owners of Jaguar and Land Rover might experience difficulties in pairing/charging their vehicles. We are looking into this issue.

In the meantime, if there is an integrated charger present - add a non integrated car to smart charge instead.
May 20, 2024 - 09:45 CEST
Fronius - Pairing issues
Update - We are experiencing some issues with pairing Fronius-devices to the Tibber-app.
Oct 12, 2024 - 17:08 CEST
Update - We have gathered data from the reports we've received about this issue and are currently investigating the underlying cause.
Sep 03, 2024 - 08:32 CEST
Update - We are continuing to investigate this issue.
Mar 21, 2024 - 16:51 CET
Investigating - We are currently investigating this issue.
Feb 26, 2024 - 16:44 CET
Huawei - Lost connection
Update - We have gathered data from the reports we've received about this issue and are currently investigating the underlying cause.
Sep 03, 2024 - 08:33 CEST
Identified - A short-term fix is to re-pair the power-up to Tibber. (Power-ups -> Huawei -> Disconnect )
Jan 17, 2024 - 08:16 CET

About This Site

Welcome to the Tibber status page!

This page is to give you an updated view of Tibbers own systems and services, but also third party APIs. Please note we may not always have an up to date picture of the status of third party services and APIs, but will update as soon as we have any information about degradation or disturbances.

Uptime over the past 90 days. View historical uptime.
Tibber Apps ? Operational
Tibber Web ? Operational
Tibber Store ? Operational
90 days ago
100.0 % uptime
Today
Power-Ups ? Major Outage
90 days ago
96.11 % uptime
Today
Adax ? Operational
90 days ago
100.0 % uptime
Today
Audi ? Operational
90 days ago
99.9 % uptime
Today
BMW ? Major Outage
90 days ago
60.44 % uptime
Today
Discovergy Operational
90 days ago
100.0 % uptime
Today
Easee ? Operational
90 days ago
99.74 % uptime
Today
Ebeco ? Operational
90 days ago
100.0 % uptime
Today
Fronius ? Degraded Performance
90 days ago
100.0 % uptime
Today
Futurehome ? Operational
90 days ago
100.0 % uptime
Today
Growatt ? Operational
90 days ago
100.0 % uptime
Today
Home Assistant ? Operational
90 days ago
100.0 % uptime
Today
Homey ? Operational
90 days ago
100.0 % uptime
Today
Huawei ? Degraded Performance
90 days ago
100.0 % uptime
Today
Hue ? Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Jaguar ? Partial Outage
90 days ago
70.24 % uptime
Today
KIA Operational
90 days ago
100.0 % uptime
Today
Land Rover Partial Outage
90 days ago
70.24 % uptime
Today
MELCloud Operational
90 days ago
100.0 % uptime
Today
Mill ? Operational
90 days ago
100.0 % uptime
Today
Mini ? Major Outage
90 days ago
60.44 % uptime
Today
Netatmo ? Operational
90 days ago
100.0 % uptime
Today
Ngenic ? Operational
90 days ago
100.0 % uptime
Today
Nibe ? Degraded Performance
90 days ago
100.0 % uptime
Today
NIO Operational
90 days ago
100.0 % uptime
Today
Panasonic Cloud Partial Outage
90 days ago
70.24 % uptime
Today
Polestar Operational
90 days ago
100.0 % uptime
Today
Porsche ? Major Outage
Sensibo ? Operational
90 days ago
100.0 % uptime
Today
Škoda Operational
90 days ago
100.0 % uptime
Today
SMA ? Operational
90 days ago
100.0 % uptime
Today
SolarEdge ? Operational
90 days ago
100.0 % uptime
Today
Solis ? Operational
90 days ago
100.0 % uptime
Today
tado ? Operational
90 days ago
100.0 % uptime
Today
Telldus ? Operational
90 days ago
100.0 % uptime
Today
Tesla ? Operational
90 days ago
100.0 % uptime
Today
Tibber Pulse ? Operational
90 days ago
99.78 % uptime
Today
Volkswagen ? Operational
90 days ago
99.9 % uptime
Today
Volvo ? Major Outage
90 days ago
97.44 % uptime
Today
Watty ? Operational
90 days ago
100.0 % uptime
Today
Zaptec ? Operational
90 days ago
99.2 % uptime
Today
Wallbox Operational
90 days ago
99.95 % uptime
Today
Mill 2.0 Operational
90 days ago
100.0 % uptime
Today
go-e Operational
90 days ago
99.99 % uptime
Today
Homevolt ? Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
99.75 % uptime
Today
Nibe F-series (Uplink) ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational