Investigating - The cars are seemingly entering hibernation mode and refuses to start charging after smart charging has initially paused charging after being plugged in. Even if the charger is supplying power to the car due to smart charging wanting to start or Grid Rewards-charging, the car will not accept the current from the charger.
The issue affects Tesla Model Y and Tesla Model 3 of all model years.
If you need a fully charged car the next day, we currently recommending turning off smart charging if you have a Zaptec to be sure your car is fully charged when needed.
We are investigating this issue.
May 22, 2026 - 10:37 CEST
Investigating - In relation to the newly integrated Ford API, which allows support for more models such as Ford PHEV's, we are experiencing pairing issues on the Android-version of the Tibber-app.
Users with an Android-device still have access to pair their Ford EV to the old API for now.
May 20, 2026 - 12:36 CEST
Investigating - Customers with Huawei or SolarEdge inverters may see incorrect production values in Analytics. This also affects the calculation of self-consumption.
We are currently investigating the issue and will provide an update as soon as more information becomes available.
May 05, 2026 - 08:53 CEST
Monitoring - We are still awaiting a new firmware update from Solis, but have implemented a temporary fix for this issue and are monitoring the results.
Mar 18, 2026 - 15:10 CET
Identified - We have identified a firmware limitation affecting some Solis inverters that may prevent the battery from charging as expected during periods of high household power consumption. We are working closely with Solis to resolve this
Feb 16, 2026 - 17:45 CET
Monitoring - We are currently working on a new Zappi integration and expect it to be released to labs within the 4 to 6 weeks.
Mar 04, 2026 - 17:00 CET
Update - We are currently developing a completely new MyEnergy/Zappi integration to address these issues. We will update this message as soon as we have more information to share.
Jan 29, 2026 - 11:38 CET
Update - MyEnergi has released a new firmware version which unfortunately doesn't solve the problem.
Our advice is to refrain from updating to firmware versions 5.733 and 5.736 for the time being.
Aug 01, 2025 - 09:47 CEST
Identified - The issue has been identified and we are working together with MyEnergi to come to a solution.
Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 11, 2025 - 11:01 CEST
Investigating - We are currently investigating this issue. Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 10, 2025 - 13:11 CEST
Update - Some S-Series heat pumps can't be paired at the moment.
All models: We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app. We are looking into these issues.
May 16, 2025 - 13:09 CEST
Investigating - We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app. We are looking into the issue.
Dec 04, 2024 - 08:47 CET