Monitoring - We advise all users who are still using the old SolarEdge Power-Up to unpair their inverter and pair it again. This will automatically use the new Power-Up.
Please be aware that historical data will temporarily be removed from the app. We are working on restoring this data in the near future.
Aug 11, 2026 - 09:34 CEST
Investigating - We're seeing that some users have been missing data since the 27th. This may be related to the legacy integration, and our technical team is currently investigating the issue.
A new integration was rolled out a few weeks ago. Users were due to receive a notification about it later this summer, but since this issue has come up, you can already switch to the new integration yourself.
To do so, disconnect the current integration and reconnect it via Power-ups in the Tibber app. The new integration is now the only available option.
Aug 03, 2026 - 16:40 CEST
Monitoring - A possible fix has been implemented in iOS version 26.28, and we are currently monitoring the results.
If you still experience issues connecting your Bridge to Wi-Fi, please contact Support. It would be helpful if you could also share a screen recording of the pairing process.
Aug 05, 2026 - 08:31 CEST
Update - We are continuing to investigate this issue and will update this message as soon as we have more information.
As a workaround, you can use an Android device to pair the Pulse or Bridge with your Tibber account. Once paired, it will be fully functional in the Tibber app.
We apologize for the inconvenience.
Jul 13, 2026 - 07:49 CEST
Investigating - We are currently investigating this issue.
Jul 02, 2026 - 10:01 CEST
Identified - We are working together with Nibe to find a permanent solution to the issue with pairing and communicating with the Nibe S serie heatpump. We hope to have a solution in place before next winter.
Next year we will look into the possibilities of integrating the Nibe F serie
Jul 13, 2026 - 09:15 CEST
Update - Some S-Series heat pumps can't be paired at the moment.
All models: We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app. We are looking into these issues.
May 16, 2025 - 13:09 CEST
Investigating - We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app. We are looking into the issue.
Dec 04, 2024 - 08:47 CET
Update - We are continuing to investigate this issue.
Jul 13, 2026 - 09:18 CEST
Investigating - We are currently experiencing issues displaying live consumption data in the Tibber app for Discovergy and Inexogy smart meters that use the Discovergy Power-up.
This only affects the live view. The analysis in the app and your billing are not affected.
The fix needs to be made on the side of our metering partner Inexogy.
We are in active contact with them to resolve this as quickly as possible.
Jan 22, 2026 - 16:03 CET
Update - We are still investigating how to correct the inaccurate production data recorded in previous months. We expect to have a solution in place by the end of the third quarter.
Jul 13, 2026 - 09:13 CEST
Monitoring - A fix has been implemented, and we are currently monitoring the results.
The fix resolves the issue for newly received data. Our developers are now investigating the possibilities of correcting the affected historical data, which is likely to take some time. We will update this message as soon as we have more information to share.
Jun 03, 2026 - 09:24 CEST
Investigating - Customers with Huawei or SolarEdge inverters may see incorrect production values in Analytics. This also affects the calculation of self-consumption.
We are currently investigating the issue and will provide an update as soon as more information becomes available.
May 05, 2026 - 08:53 CEST
Update - We are continuing to work on a fix for this issue.
Jul 10, 2026 - 22:42 CEST
Identified - Users with a connected SAJ battery may experience an issue where, during discharge, the battery does not provide enough power to cover the homeβs total consumption.
We are working with SAJ to resolve this issue and will provide an update as soon as we have more information.
Jul 10, 2026 - 22:41 CEST
Update - We are continuing to investigate this issue with Zaptec and Tesla, but have unfortunately not made any progress so far.
Jul 06, 2026 - 13:18 CEST
Investigating - The cars are seemingly entering hibernation mode and refuses to start charging after smart charging has initially paused charging after being plugged in. Even if the charger is supplying power to the car due to smart charging wanting to start or Grid Rewards-charging, the car will not accept the current from the charger.
The issue affects Tesla Model Y and Tesla Model 3 of all model years.
If you need a fully charged car the next day, we currently recommending turning off smart charging if you have a Zaptec to be sure your car is fully charged when needed.
We are investigating this issue.
May 22, 2026 - 10:37 CEST
New pairings with Fronius inverters are currently paused. Existing connections are working as normal. We're investigating the alternatives for a solution.
Jun 26, 2026 - 08:59 CEST
Investigating - We are still experiencing issues with pairing Fronius solar inverters and are investigating it.
Feb 12, 2026 - 10:56 CET
Tibber App
Operational
App (General)
Operational
Android app
Operational
iOS app
Operational
Analytics
Operational
Chat
Operational
Log-in
Operational
Prices
Operational
Subscription
Operational
Smart services
Operational
90 days ago
99.99
% uptime
Today
Smart Charging
Operational
90 days ago
100.0
% uptime
Today
Smart Battery
Operational
90 days ago
100.0
% uptime
Today
Grid Rewards
Operational
90 days ago
100.0
% uptime
Today
Load balancing
Operational
90 days ago
99.97
% uptime
Today
Peak control
Operational
90 days ago
99.97
% uptime
Today
Smart Heating
Operational
90 days ago
100.0
% uptime
Today
Power-Ups
Partial Outage
90 days ago
97.96
% uptime
Today
Adax
Operational
90 days ago
100.0
% uptime
Today
Audi
Operational
90 days ago
100.0
% uptime
Today
BMW
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
Cupra
Operational
90 days ago
100.0
% uptime
Today
Discovergy
Partial Outage
90 days ago
70.14
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Ebeco
Operational
90 days ago
100.0
% uptime
Today
Ford
Operational
90 days ago
100.0
% uptime
Today
Fronius (Chargers)
Operational
90 days ago
100.0
% uptime
Today
Fronius (Solar inverters)
Partial Outage
90 days ago
70.14
% uptime
Today
go-e
Operational
90 days ago
100.0
% uptime
Today
Growatt
Operational
90 days ago
99.3
% uptime
Today
Home Assistant
Operational
90 days ago
100.0
% uptime
Today
Homevolt
Operational
90 days ago
99.75
% uptime
Today
Homey
Operational
90 days ago
100.0
% uptime
Today
Keba
Operational
90 days ago
100.0
% uptime
Today
Kostal (Bridge)
Operational
90 days ago
100.0
% uptime
Today
MELCloud
Operational
90 days ago
100.0
% uptime
Today
Mill
Operational
90 days ago
100.0
% uptime
Today
Mill 2.0
Operational
90 days ago
100.0
% uptime
Today
MINI
Operational
90 days ago
100.0
% uptime
Today
Netatmo
Operational
90 days ago
100.0
% uptime
Today
Ngenic
Operational
90 days ago
100.0
% uptime
Today
Nibe
Degraded Performance
90 days ago
100.0
% uptime
Today
NIO
Operational
90 days ago
100.0
% uptime
Today
Polestar
Operational
90 days ago
100.0
% uptime
Today
Sensibo
Partial Outage
90 days ago
96.66
% uptime
Today
Ε koda
Operational
90 days ago
100.0
% uptime
Today
SMA
Degraded Performance
90 days ago
100.0
% uptime
Today
SolarEdge
Degraded Performance
90 days ago
100.0
% uptime
Today
Solax (Bridge)
Operational
90 days ago
100.0
% uptime
Today
Solis (Cloud)
Partial Outage
90 days ago
70.14
% uptime
Today
Solis (Bridge)
Operational
90 days ago
100.0
% uptime
Today
Tesla
Operational
90 days ago
100.0
% uptime
Today
Tesla Wallconnector
Operational
90 days ago
100.0
% uptime
Today
Tibber Bridge
Operational
90 days ago
99.99
% uptime
Today
Tibber Pulse
Operational
90 days ago
99.96
% uptime
Today
Volkswagen
Operational
90 days ago
100.0
% uptime
Today
Volvo
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Watty
Operational
90 days ago
100.0
% uptime
Today
Zappi
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Huawei (Battery and inverter)
Operational
90 days ago
99.2
% uptime
Today
Garo
Operational
90 days ago
100.0
% uptime
Today
SAJ
Operational
90 days ago
100.0
% uptime
Today
Tibber Web
Operational
Tibber Store
Operational
Tibber Web
Operational
APIs
Operational
Partner API
Operational
Developer API
Operational
External API
Operational
Easee Easee Cloud & API
Operational
Easee Easee Portal
Operational
Easee OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Zaptec Portal
Operational
Zaptec OCPP
Operational
Intercom Web Messenger
Operational
Intercom Mobile Messenger
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Aug 5, 09:51 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 4, 13:29 CEST
Identified -
DigDir and Elhub are experiencing issues with their connection following a DDoS-attack at DigDir. This causes issues signing new energy deals with Tibber. While DigDir are claiming the issues have been resolved, Elhub are still experiencing issues connecting to DigDir-services.
If you get an error message when trying to sign up for an energy deal in Norway, please try again later. You can also keep an eye on the Elhub Status-page here: https://elhub.no/driftsmeldinger
Aug 4, 09:51 CEST
Resolved -
This incident has been resolved.
Aug 4, 14:56 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 4, 10:23 CEST
Identified -
The issue has been identified and a fix is being implemented.
Aug 4, 07:52 CEST
Investigating -
Customers may experience that the charging cost is missing in the app for July. Applying to both cars and chargers. The PDF-report available for those with an integrated charger can also show a faulty negative value.
We are investigating this issue.
Aug 3, 14:30 CEST
Resolved -
Together with Solis, we have developed new firmware that resolves the known issues affecting the TibberβSolis integration. Once your inverter has been updated, the integration should work as intended again.
Update -
Together with Solis, we have developed new firmware that resolves the known issues affecting the TibberβSolis integration. Once your inverter has been updated, the integration should work as intended again.
Update -
Solis has fixed this issue in a new firmware version, which will be released soon.
We will notify you via email and in the Tibber app as soon as the update is available for installation.
Jun 19, 10:22 CEST
Monitoring -
We are still awaiting a new firmware update from Solis, but have implemented a temporary fix for this issue and are monitoring the results.
Mar 18, 15:10 CET
Identified -
We have identified a firmware limitation affecting some Solis inverters that may prevent the battery from charging as expected during periods of high household power consumption. We are working closely with Solis to resolve this
Feb 16, 17:45 CET