Issues with load balancing for customers without a vehicle added to the Tibber-app.

Incident Report for Tibber system status

Resolved

This incident has been resolved.

Posted Oct 23, 2024 - 13:18 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2024 - 10:39 CEST

Investigating

We are currently investigating the issue.

Adding a car to your Tibber-app may help resolve the issue. You can add a vehicle under You -> Electric cars -> Add car -> Tibber Dummy.

You can also lower the maximum charging current on your charger to minimize the impact on your main fuse as a temporary fix.

Posted Oct 20, 2024 - 16:10 CEST