Our AI assistant is now answering incoming questions as soon as we receive them, while our human support team continues to work through the backlog as quickly as possible.
Posted Oct 01, 2026 - 17:16 CEST
Identified
Due to our transition to a new support platform, responses from our AI assistant and human support team may take longer than usual. Please rest assured that your question will be handled once the migration is complete and the backlog has been cleared.
We apologise for the delay and appreciate your patience.
Posted Oct 01, 2026 - 13:27 CEST
This incident affects: Tibber App (App (General)).