Homevolt - some users may not receive updated battery schedules

Incident Report for Tibber

Resolved

This incident has been resolved.

Posted Oct 01, 2025 - 09:41 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 14:01 CEST

Investigating

We are currently investigating this issue.

A possible solution is to switch the battery to basic mode in the Tibber app and after a few minutes back to a smart mode.

Posted Sep 29, 2025 - 18:38 CEST

This incident affected: Power-Ups (Homevolt).