Smart charging settings for integrated cars not accessible on app-version 25.38 for Android

Incident Report for Tibber

Resolved

This incident has been resolved.
Posted Sep 25, 2025 - 15:21 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 25, 2025 - 15:07 CEST

Investigating

The settings for smart charging are crashing the app for some customers using Tibber-app version 25.38 for Android.

Non-integrated cars seem to work. If you need to change any settings for your smart charging, such as departure times, you can add a Tibber Dummy-vehicle to use as a stand-in with your integrated charger. Select the Tibber Dummy as the car to charge in your charger-widget.
Posted Sep 25, 2025 - 14:32 CEST
This incident affected: Smart Charging.