iOS: Issues with customers getting logged out of app due to price-widget for iOS

Incident Report for Tibber

Monitoring

The issue has been identified and a potential solution will be rolled out with the next iOS app update (25.26), which will come soon.
We will monitor the results.
Posted Jul 03, 2025 - 15:30 CEST

Investigating

Some users may experience getting randomly logged out of the app. This seems to be caused by the price-widget that you can have visible on your iOS homescreen.

The issue has been identified. As a temporary solution, you can remove the widget from your phone until the issue is fixed.
Posted May 26, 2025 - 11:29 CEST
This incident affects: Tibber App (App).