Audi - Issues pairing to Tibber, retrieve data and executing Smart Charging schedules

Incident Report for Tibber

Monitoring

A fix has been implemented and we are monitoring the results.

If we have lost access to your car you can re-pair it again.
Posted Mar 05, 2025 - 19:56 CET

Investigating

We are currently investigating this issue.

If you have an integrated charger with Tibber, please add a Tibber Dummy-vehicle and set as preferred vehicle for your charger.
That way you can still smart charge using your integrated charger.

Tibber Dummy is found via You - Electric vehicles - Non-integrated - Tibber.
Select and add the correct battery size for your car.
Posted Mar 05, 2025 - 19:16 CET
This incident affects: Power-Ups (Audi).