Charging consumption - Some customers may experience missing charging consumption and costs

Incident Report for Tibber

Resolved

This incident has been resolved.
Posted Mar 13, 2025 - 09:21 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 07, 2025 - 08:10 CET

Update

We are continuing to investigate this issue.
Posted Feb 19, 2025 - 09:27 CET

Investigating

Some customers may experience missing charging consumption and costs in the car and/or charger widget. Analytics can also show a wrong amount of charging consumption.

We are currently investigating this issue
Posted Feb 13, 2025 - 16:25 CET
This incident affected: Tibber App (Analytics).