Zaptec - Unable to communicate with services

Incident Report for Tibber

Resolved

This incident has been resolved.
Posted Jun 11, 2025 - 20:08 CEST

Monitoring

A fix has been implemented by Zaptec and we are monitoring the results.
Posted Jun 11, 2025 - 08:44 CEST

Investigating

We are currently experiencing communication issues with Zaptec services. This is impacting the control of Zaptec-branded chargers, including Smart Charging functionality. We are actively investigating and working with Zaptec to resolve the issue.
Posted Jun 11, 2025 - 07:05 CEST
This incident affected: Power-Ups (Zaptec).