We are experiencing issues with certain Audi-models and timers for the vehicle.

Incident Report for Tibber

Resolved

This incident has been resolved.
Posted Jun 09, 2023 - 10:47 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 31, 2023 - 11:32 CEST

Update

We are continuing to work on a fix for this issue.
Posted Apr 14, 2023 - 10:01 CEST

Update

We are continuing to work on a fix for this issue.
Posted Mar 09, 2023 - 20:25 CET

Identified

If you are having issues with Smart Charging, please turn it off. If you have an Easee or Zaptec charger you can still use smart charging directly through the charger.

If you are experiencing issues with your vehicle after turning off smart charging, please get in touch with us.
We are working on a fix for the issue.
Posted Feb 17, 2023 - 12:01 CET

Investigating

If you are experiencing issues with your Audi after using smart-charging, please get in touch with us.

We are investigating the issue.
Posted Jan 10, 2023 - 18:29 CET
This incident affected: Power-Ups (Audi).