The issue may have been caused by attempts to stop charging too fast, resulting in the stop-command being rejected by Zaptec. This caused the Zaptec-chargers to add a standby-current (6A) which can cause some cars to continue charging.
We’ve added a short wait of 1 minute before attempting to stop Zaptec-chargers upon connection to mitigate the issue and comply with the recent Zaptec Cloud-updates, and are monitoring the effects of this.
The wait added means that your Zaptec-charger will supply power to your car for 1 minute when connected before we attempt to stop and postpone charging.
Posted Nov 07, 2024 - 14:32 CET
Update
We are experiencing issues with smart charging not being able to correctly pause charging on some Zaptec-chargers due to a 6A-current being set on the chargers after we've stopped charging. This is causing some cars to resume charging outside of charging schedules.