Zappi - Unable to use Smart Charging after update to firmware version 5.733 and 5.736

Incident Report for Tibber

Update

MyEnergi has released a new firmware version which unfortunately doesn't solve the problem.

Our advice is to refrain from updating to firmware versions 5.733 and 5.736 for the time being.

Posted Aug 01, 2025 - 09:47 CEST

Identified

The issue has been identified and we are working together with MyEnergi to come to a solution.

Our advice is refrain from updating to firmware version 5.733 for the time being.

Posted Jun 11, 2025 - 11:01 CEST

Investigating

We are currently investigating this issue.
Our advice is refrain from updating to firmware version 5.733 for the time being.

Posted Jun 10, 2025 - 13:11 CEST

This incident affects: Power-Ups (Zappi).