App and Web chat - not possible to ask questions

Incident Report for Tibber

Resolved

This incident has been resolved.
Posted 2 months ago. May 14, 2025 - 09:08 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 months ago. May 14, 2025 - 08:03 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted 2 months ago. May 14, 2025 - 08:01 CEST

Investigating

It's currently not possible to ask a question to our support team in the app and on our website.
We are investigating this issue.

If you have questions than you can write a e-mail to hello@tibber.com
Posted 2 months ago. May 14, 2025 - 07:58 CEST
This incident affected: Tibber App (App) and Tibber Web.