App - we are experiencing problems in our service

Incident Report for Tibber

Resolved

This incident has been resolved.

Posted Mar 10, 2025 - 17:06 CET

Monitoring

A fix has been implemented and we are monitoring the results.

If you are experiencing problems in widgets not loading or showing, the solution is to perform a logout and login.

Posted Mar 10, 2025 - 14:29 CET

Identified

The issue has been identified and a fix is being implemented.

Smart Charging services are restored.

Posted Mar 10, 2025 - 14:25 CET

Update

We are continuing to investigate this issue.

We are currently unable to start and stop charging sessions. Also load balancing and effect controle are affected.

Posted Mar 10, 2025 - 14:05 CET

Investigating

We are currently investigating this issue.

Posted Mar 10, 2025 - 13:59 CET

This incident affected: Tibber App (App) and Smart Charging.