Grid Rewards - Grid Rewards screen sometimes not loads when there is no active charging session

Incident Report for Tibber

Resolved

This incident has been resolved.

Posted Sep 24, 2025 - 07:55 CEST

Investigating

We are currently investigating this issue.

This problem does not affect Grid Reward activations. As soon as you start a charging session at home, the Grid Reward screen will display the information.

Posted Sep 19, 2025 - 14:49 CEST

This incident affected: Grid Rewards.