A fix has been implemented and we are monitoring the results.
Posted Mar 10, 2025 - 10:17 CET
Update
We are continuing to investigate this issue.
Posted Feb 11, 2025 - 14:05 CET
Investigating
We are currently investigating this issue.
If you experience problems with Smart Charging your NIO and you have an integrated charger, our advice is to temporarily add a non-integrated car through "You" --> Electric Cars --> Non-integrated