A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2025 - 11:09 CET
Identified
The source of the issues have been identified, and we are working on a fix. It is not necessary to disconnect car power-ups and re-connect them. They will reappear in the app once the issue is resolved.
The issue may also impact the visibility of charger-widgets and other Smart Charging-related services.
Posted Dec 01, 2025 - 10:26 CET
Investigating
We are currently investigating this issue.
Posted Dec 01, 2025 - 09:53 CET
This incident affected: Smart services (Smart Charging).