Zaptec - Missing observations from charger

Incident Report for Tibber

Resolved

This incident has been resolved.

Posted May 12, 2023 - 10:09 CEST

Update

We are continuing to work on a fix for this issue.

Posted Apr 14, 2023 - 10:00 CEST

Update

We are continuing to work on a fix for this issue.

Posted Mar 06, 2023 - 13:43 CET

Update

We are currently experiencing issues with out Zaptec-integration.

Missing observations from chargers might cause chargers to not start according to schedule.

Posted Jan 25, 2023 - 08:30 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 21, 2022 - 14:59 CET

Update

We are continuing to work on a fix for this issue.

Posted Aug 26, 2022 - 13:57 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 04, 2022 - 11:21 CEST

Investigating

We are currently investing an issue where we are not receiving some or any observations from the charger.

This will affect analysis and history in the app and Smart Charging.

Posted Jul 19, 2022 - 14:45 CEST

This incident affected: Power-Ups (Zaptec).