SMA: Users can not pair SMA inverters to Tibber

Incident Report for Tibber system status

Resolved

Users can now pair their SMA inverter again.

If inverter has previously been connected to Tibber, a new pairing is necessary.

Posted Sep 08, 2022 - 14:03 CEST

Update

After an update from SMA, we can no longer pair new/ disconnected devices to Tibber.
You will lose connection to the integration if the inverter has been connected for 12 months and you cannot pair it again.

We are investigating the issue.

Posted Jun 22, 2022 - 13:55 CEST

Update

After an update from SMA, we can no longer pair new devices to Tibber.
Already paired devices work as usual. We are investigating this issue.

Posted Jun 20, 2022 - 14:11 CEST

Update

We are still investigating the issue, some customers experience problems pairing SMA inverters to Tibber

Posted Apr 25, 2022 - 08:59 CEST

Update

We are continuing to investigate this issue.

Posted Mar 31, 2022 - 10:03 CEST

Update

We are continuing to investigate this issue.

Posted Mar 11, 2022 - 08:35 CET

Investigating

We are currently investigating the issue.

Posted Jan 14, 2022 - 16:09 CET

This incident affected: Power-Ups (SMA).