Tibber
Analytics - delays in calculation and possible problems with loading views
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 2025 - 16:08 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 2025 - 15:59 CEST
Investigating - Some users might experience problems in the Analytics view of our app.

We are currently investigating this issue
Jun 10, 2025 - 15:55 CEST
Zappi - Unable to use Smart Charging after update to firmware version 5.733
Investigating - We are currently investigating this issue.
Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 10, 2025 - 13:11 CEST
Homevolt - all devices appear offline in the Homevolt App
Monitoring - A fix has been implemented and we are monitoring the results.

It can take until the end of the day to show all Homevolts online again.
Jun 10, 2025 - 13:03 CEST
Identified - The issue is been identified and we are working on a fix.
Jun 10, 2025 - 09:12 CEST
Investigating - We are currently investigating this issue.
Jun 10, 2025 - 08:38 CEST
Fronius - Pairing issues
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 05, 2025 - 11:21 CEST
Update - We are continuing to work on the Fronius-integration.

If you are having issues pairing your Fronius-inverter to Tibber, please try to turn off MFA (Multi-Factor Authentication) on your Fronius-account and then attempt to pair the Fronius power-up to Tibber.

To turn off MFA for Fronius:
1. Go to login.fronius.com/myaccount
2. Log in with your account-details
3. Go to the tab "Security"
4. Click the toggle for MFA to turn it off.

You can also attempt to log into https://login.fronius.com/ to confirm your account.
Once confirmed, try to pair your Fronius-device to Tibber. The pairing in Tibber-app may take several attempts.
Apr 02, 2025 - 13:43 CEST
Identified - We are still seeing some issues with the Fronius-integration and are continuing to investigate.
Feb 06, 2025 - 12:54 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 06, 2025 - 09:19 CET
Update - We are experiencing some issues with pairing Fronius-devices to the Tibber-app.
Oct 12, 2024 - 17:08 CEST
Update - We have gathered data from the reports we've received about this issue and are currently investigating the underlying cause.
Sep 03, 2024 - 08:32 CEST
Update - We are continuing to investigate this issue.
Mar 21, 2024 - 16:51 CET
Investigating - We are currently investigating this issue.
Feb 26, 2024 - 16:44 CET
SolarEdge - issues pairing to Tibber
Investigating - We are experiencing issues with pairing SolarEdge inverters to Tibber.

We are investigating this issue
Jun 04, 2025 - 11:45 CEST
Tesla – Without Location Access, Smart Charging will stop working as of June 4
Monitoring - Earlier this year, Tesla made changes to its permission structure, removing location access from the general vehicle command permissions. As a result, Tibber no longer needs access to vehicle commands — only access to vehicle information, location, and charge management is needed.

Starting June 4, 2025, Tesla will stop sending data from vehicles for which Tibber does not have explicit location access. Since February, we have sent several messages asking you to reconnect your Tesla to ensure continued control over smart charging. If you have already reconnected your car, no further action is needed.

However, if you have not reconnected your Tesla to Tibber since February, we strongly recommend to follow this url: https://auth.tesla.com/sv_se/user/revoke/consent?revoke_client_id=9031df111b2c-48f6-a1de-63516a33c4a9
and give us location access to your Tesla.

If you encounter any issues, feel free to contact our support team — we're happy to help.
Jun 03, 2025 - 16:13 CEST
iOS - Issues pairing Growatt to Tibber
Investigating - We are experiencing issues with pairing Growatt to Tibber using iOS (iPhone/iPad).

While we are investigating this issue, you can attempt to pair your Growatt-plant using an Android-device if available.
Jun 02, 2025 - 15:45 CEST
Discovergy - Missing real time consumption data and pairing issues
Monitoring - A fix has been deployed and we are currently monitoring how the history data is being collected
May 28, 2025 - 17:25 CEST
Investigating - We are currently investigating an issue affecting some German customers using the Discovergy power-up.
Since May 19th, affected users may notice:

- The power-up showing 0 W on the home screen.
- Gaps in the consumption graph within the power-up.
- Missing billing values in analysis.
- Issues when attempting to re-pair the power-up after disconnecting.

Please note: This does not effect the new Inexogy meters, only older Discovergy devices that are billed via API.

We will provide an update as soon as more information becomes available.
May 22, 2025 - 17:21 CEST
iOS: Issues with customers getting logged out of app due to price-widget for iOS
Investigating - Some users may experience getting randomly logged out of the app. This seems to be caused by the price-widget that you can have visible on your iOS homescreen.

The issue has been identified. As a temporary solution, you can remove the widget from your phone until the issue is fixed.
May 26, 2025 - 11:29 CEST
Audi - Issues communicating with several Audi-models
Monitoring - We are continuing to work on the Audi power-up. Several improvements have been made to restore functionality. A few tasks are still remaining.
May 28, 2025 - 14:11 CEST
Investigating - We are seeing an increase in issues on the Audi-integration and are investigating.
Apr 10, 2025 - 14:27 CEST
Homevolt - App sometimes says load balancing is active when no real load balancing is ongoing
Identified - A solution for this problem is being worked on.
Feb 12, 2025 - 10:06 CET
Nibe - Some S serie models can't be paired and missing data in temperature graph
Update - Some S serie heatpumps can't be paired at the moment. We are in contact with Nibe for a solution.

All models: Due to rate limiting by the Nibe API, large portions of the temperature graph for Nibe-devices in the Tibber-app can be empty, showing no data.

We are looking into the issue.
May 16, 2025 - 13:09 CEST
Investigating - Due to rate limiting by the Nibe API, large portions of the temperature graph for Nibe-devices in the Tibber-app can be empty, showing no data.

We are looking into the issue.
Dec 04, 2024 - 08:47 CET
Zappi - instabilities in receiving Zappi charger data and lost connection
Investigating - We are experiencing some new issues with OCPP-integration for Zappi, with many chargers not connected to our servers.
May 14, 2025 - 11:39 CEST
Monitoring - We are monitoring the situation and will take action as soon as problems occur.

The instabilities could cause Smart Charging not to work as expected.
May 13, 2025 - 17:24 CEST
NIO - some customers can experience problems with Smart Charging
Investigating - We are still experiencing issues with the NIO-integration and are investigating.
Apr 23, 2025 - 12:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 2025 - 10:17 CET
Update - We are continuing to investigate this issue.
Feb 11, 2025 - 14:05 CET
Investigating - We are currently investigating this issue.

If you experience problems with Smart Charging your NIO and you have an integrated charger, our advice is to temporarily add a non-integrated car through "You" --> Electric Cars --> Non-integrated
Jan 14, 2025 - 10:11 CET
SMA - Lost connection to inverter
Investigating - We are currently looking into this issue.

If we are no longer receiving data from your SMA inverter, the solution is to re-pair the inverter in the Power-Up.

If the above does not work, please log into the SMA Sunny Portal (https://ennexos.sunnyportal.com/) with your SMA credentials and accepting any updates to Terms & Conditions before trying to re-pair in the Tibber app again.
Feb 20, 2025 - 09:41 CET
Panasonic Comfort Cloud - Connectivity issue
Update - We’re in talks with Panasonic to restore functionality to the Panasonic power-up.
Unfortunately, we can not give an estimated timeframe on this process as of now.
Dec 13, 2024 - 13:13 CET
Update - We are continuing to investigate this issue.
Oct 12, 2024 - 09:15 CEST
Update - We are continuing to investigate this issue.
Aug 23, 2024 - 11:25 CEST
Update - It is not possible to re-pair existing or to pair any new devices due to this issue. We are continuing to investigate this issue.
Jun 24, 2024 - 19:47 CEST
Update - We are continuing to investigate this issue.
Jun 21, 2024 - 14:56 CEST
Investigating - ComfortCloud is currently experiencing issues with third-party access, we are investigating the issue.
Jun 17, 2024 - 19:21 CEST
Huawei - Lost connection
Update - We have gathered data from the reports we've received about this issue and are currently investigating the underlying cause.
Sep 03, 2024 - 08:33 CEST
Identified - A short-term fix is to re-pair the power-up to Tibber. (Power-ups -> Huawei -> Disconnect )
Jan 17, 2024 - 08:16 CET

About This Site

Welcome to the Tibber status page!

This page is to give you an updated view of Tibbers own systems and services, but also third party APIs. Please note we may not always have an up to date picture of the status of third party services and APIs, but will update as soon as we have any information about degradation or disturbances.

Uptime over the past 90 days. View historical uptime.
Smart Charging ? Operational
90 days ago
99.98 % uptime
Today
Grid Rewards ? Operational
90 days ago
100.0 % uptime
Today
Tibber Web ? Operational
Tibber Store ? Operational
90 days ago
99.99 % uptime
Today
Tibber App Operational
90 days ago
99.99 % uptime
Today
App ? Operational
Analytics ? Operational
90 days ago
99.97 % uptime
Today
Log-in Operational
90 days ago
100.0 % uptime
Today
Subscription ? Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Power-Ups ? Partial Outage
90 days ago
98.25 % uptime
Today
Adax ? Operational
90 days ago
100.0 % uptime
Today
Audi ? Degraded Performance
90 days ago
84.0 % uptime
Today
BMW ? Operational
90 days ago
100.0 % uptime
Today
Charge Amps ? Operational
90 days ago
100.0 % uptime
Today
Discovergy Operational
90 days ago
97.99 % uptime
Today
Easee ? Operational
90 days ago
99.98 % uptime
Today
Ebeco ? Operational
90 days ago
100.0 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Fronius ? Operational
90 days ago
100.0 % uptime
Today
Futurehome ? Operational
90 days ago
96.99 % uptime
Today
go-e Operational
90 days ago
100.0 % uptime
Today
Growatt ? Operational
90 days ago
100.0 % uptime
Today
Home Assistant ? Operational
90 days ago
100.0 % uptime
Today
Homevolt ? Operational
90 days ago
99.98 % uptime
Today
Homey ? Operational
90 days ago
100.0 % uptime
Today
Huawei ? Degraded Performance
90 days ago
100.0 % uptime
Today
Hue ? Operational
90 days ago
100.0 % uptime
Today
Hyundai Operational
90 days ago
100.0 % uptime
Today
Jaguar ? Operational
90 days ago
100.0 % uptime
Today
KIA Operational
90 days ago
100.0 % uptime
Today
Land Rover Operational
90 days ago
100.0 % uptime
Today
MELCloud Operational
90 days ago
100.0 % uptime
Today
Mill ? Operational
90 days ago
100.0 % uptime
Today
Mill 2.0 Operational
90 days ago
100.0 % uptime
Today
Mini ? Operational
90 days ago
82.66 % uptime
Today
Netatmo ? Operational
90 days ago
100.0 % uptime
Today
Ngenic ? Operational
90 days ago
100.0 % uptime
Today
Nibe ? Degraded Performance
90 days ago
100.0 % uptime
Today
NIO Operational
90 days ago
100.0 % uptime
Today
Panasonic Cloud Partial Outage
90 days ago
70.11 % uptime
Today
Polestar Operational
90 days ago
100.0 % uptime
Today
Sensibo ? Operational
90 days ago
100.0 % uptime
Today
Škoda Operational
90 days ago
100.0 % uptime
Today
SMA ? Degraded Performance
90 days ago
100.0 % uptime
Today
SolarEdge ? Degraded Performance
90 days ago
100.0 % uptime
Today
Solis ? Operational
90 days ago
100.0 % uptime
Today
tado ? Operational
90 days ago
100.0 % uptime
Today
Telldus ? Operational
90 days ago
100.0 % uptime
Today
Tesla ? Operational
90 days ago
100.0 % uptime
Today
Tibber Pulse ? Operational
90 days ago
99.96 % uptime
Today
Volkswagen ? Operational
90 days ago
99.35 % uptime
Today
Volvo ? Operational
90 days ago
89.14 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Watty ? Operational
90 days ago
100.0 % uptime
Today
Zappi Degraded Performance
90 days ago
99.97 % uptime
Today
Zaptec ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
99.96 % uptime
Today
Partner API ? Operational
90 days ago
100.0 % uptime
Today
Developer API ? Operational
90 days ago
99.92 % uptime
Today
External API Operational
Easee Easee Cloud & API Operational
Easee Easee Portal Operational
Easee OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Zaptec Portal Operational
Zaptec OCPP Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025
Analysis - "Compared to others"-section missing for some customers in June
Resolved - This incident has been resolved.
Jun 10, 16:08 CEST
Investigating - We are currently investigating this issue.
Jun 5, 15:24 CEST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

Unresolved incident: Fronius - Pairing issues.

Jun 4, 2025

Unresolved incident: SolarEdge - issues pairing to Tibber.

Jun 3, 2025

Unresolved incident: Tesla – Without Location Access, Smart Charging will stop working as of June 4.

Jun 2, 2025

Unresolved incident: iOS - Issues pairing Growatt to Tibber.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Tibber app - it's currently not possible to use the app
Resolved - This incident has been resolved.
May 28, 16:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 15:52 CEST
Identified - The issue has been identified and a fix is being implemented.
May 28, 15:50 CEST
Investigating - We are currently investigating this issue.
May 28, 15:45 CEST
Tibber Webshop - Scheduled Maintenance in Progress
Resolved - This incident has been resolved.
May 28, 13:37 CEST
Monitoring - Scheduled Maintenance in Progress

We’re currently performing scheduled system maintenance. You can still place your order as usual, but order confirmations and shipping will be temporarily delayed. Normal operations resume on May 28th at 12:00 PM.
May 26, 12:42 CEST
Smart Charging / Homevolt - no schedules are being created or updated
Resolved - This incident has been resolved.
May 28, 07:59 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 17:46 CEST
Identified - The issue has been identified and a fix is being implemented.
May 27, 17:43 CEST
Update - At this time, it is not possible to create charging schedules for both Smart Charging and Homevolt.

Additionally, load balancing and peak control functionalities are currently unavailable.

Our team is actively investigating the issue and working towards a solution. We will provide an update as soon as more information becomes available.
May 27, 17:29 CEST
Investigating - We are currently investigating this issue.
May 27, 17:21 CEST
May 27, 2025
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