Tibber system status Status

Tibber system status

KIA/Hyundai - Issues connecting to 2024-models

Update - We are continuing to investigate this issue.
Apr 26, 2024 - 08:14 CEST

Investigating - We are currently investigating this issue.
Jan 17, 2024 - 10:56 CET

Problems with app (Android/iOS)

Investigating - We are having intermittent problems with some underlying services which cause problems on and off in the app. We are currently investigating what's causing this.
Apr 26, 2024 - 07:10 CEST

Smart charging schedules created for sub-optimal price hours.

Monitoring - A fix has been implemented and we are monitoring the result.
Apr 25, 2024 - 10:05 CEST

Investigating - We are currently investigating the issue.
Apr 23, 2024 - 11:09 CEST

Melcloud - Connectivity issues

Investigating - Melcloud services are currently facing some issues.
Apr 22, 2024 - 08:44 CEST

Pulse HAN graph with over production on Android visual BUG.

Investigating - We are currently investigating the issue.
Apr 18, 2024 - 15:39 CEST

Telldus - Issue with collecting history

Investigating - We are currently investigating this issue.
Apr 12, 2024 - 12:32 CEST

Fronius - Missing historical data

Update - We are continuing to investigate this issue.
Mar 21, 2024 - 16:51 CET

Investigating - We are currently investigating this issue.
Feb 26, 2024 - 16:44 CET

🇩🇪 Meter Reading Entry Germany - App Bug

Investigating - We currently have an app bug to enter customer readings in Germany. Please note down your readings so you can add them as soon as we have fixed this.
Mar 05, 2024 - 13:43 CET

Nibe.

Update - We are currently experiencing issues with S-series MyUplink heat pumps.

The temporary solution is to remove and re-pair the Power-up until we've been able to locate and fix the issue.
Mar 07, 2024 - 10:33 CET

Investigating - Nibe is migrating F-series heat pumps to MyUplink (new platform), we do not have an integration to F-series on MyUplink.
We are investigating the possibility of supporting F-series on MyUplink.
Feb 08, 2024 - 15:14 CET

Huawei - Lost connection

Identified - A short-term fix is to re-pair the power-up to Tibber. (Power-ups -> Huawei -> Disconnect )
Jan 17, 2024 - 08:16 CET

Porsche - Pairing and connectivity issues

Update - We are continuing to work on a fix for this issue.
Dec 13, 2023 - 10:51 CET

Update - We are continuing to work on a fix for this issue.
Sep 22, 2023 - 10:34 CEST

Update - We are continuing to work on a fix for this issue.
Aug 22, 2023 - 15:30 CEST

Update - We are continuing to work on a fix for this issue.
Jul 24, 2023 - 11:18 CEST

Update - We are continuing to work on a fix for this issue.
Jun 28, 2023 - 13:46 CEST

Identified - The issue has been identified and a fix is being implemented.
Jun 12, 2023 - 10:58 CEST

About This Site

Welcome to the Tibber status page!

This page is to give you an updated view of Tibbers own systems and services, but also third party APIs. Please note we may not always have an up to date picture of the status of third party services and APIs, but will update as soon as we have any information about degradation or disturbances.

Uptime over the past 90 days. View historical uptime.

Tibber Apps Operational

Tibber Web Operational

Tibber Store Operational

90 days ago

100.0 % uptime

Today

Power-Ups Major Outage

90 days ago

95.84 % uptime

Today

Adax Operational

90 days ago

100.0 % uptime

Today

Audi Operational

90 days ago

90.3 % uptime

Today

BMW Operational

90 days ago

86.85 % uptime

Today

Discovergy Operational

90 days ago

100.0 % uptime

Today

Easee Operational

90 days ago

100.0 % uptime

Today

Ebeco Operational

90 days ago

100.0 % uptime

Today

Fronius Degraded Performance

90 days ago

100.0 % uptime

Today

Futurehome Operational

90 days ago

100.0 % uptime

Today

Growatt Operational

90 days ago

100.0 % uptime

Today

Home Assistant Operational

90 days ago

100.0 % uptime

Today

Homey Operational

90 days ago

100.0 % uptime

Today

Huawei Degraded Performance

90 days ago

100.0 % uptime

Today

Hue Operational

90 days ago

100.0 % uptime

Today

Hyundai Operational

90 days ago

100.0 % uptime

Today

Jaguar Operational

90 days ago

84.3 % uptime

Today

KIA Operational

90 days ago

100.0 % uptime

Today

Land Rover Operational

90 days ago

89.86 % uptime

Today

MELCloud Degraded Performance

90 days ago

90.67 % uptime

Today

Mill Operational

90 days ago

100.0 % uptime

Today

Mini Operational

90 days ago

100.0 % uptime

Today

Netatmo Operational

90 days ago

100.0 % uptime

Today

Ngenic Operational

90 days ago

100.0 % uptime

Today

Nibe Operational

90 days ago

97.35 % uptime

Today

NIO Operational

90 days ago

100.0 % uptime

Today

Panasonic Cloud Operational

90 days ago

95.02 % uptime

Today

Polestar Operational

90 days ago

100.0 % uptime

Today

Porsche Major Outage

90 days ago

0.33 % uptime

Today

Sensibo Operational

90 days ago

100.0 % uptime

Today

Škoda Operational

90 days ago

100.0 % uptime

Today

SMA Operational

90 days ago

100.0 % uptime

Today

SolarEdge Operational

90 days ago

99.75 % uptime

Today

Solis Operational

90 days ago

100.0 % uptime

Today

tado Operational

90 days ago

100.0 % uptime

Today

Telldus Operational

90 days ago

100.0 % uptime

Today

Tesla Operational

90 days ago

99.22 % uptime

Today

Tibber Pulse Operational

90 days ago

99.96 % uptime

Today

Volkswagen Operational

90 days ago

90.3 % uptime

Today

Volvo Operational

90 days ago

100.0 % uptime

Today

Watty Operational

90 days ago

99.96 % uptime

Today

Zaptec Operational

90 days ago

98.62 % uptime

Today

Wallbox Operational

90 days ago

100.0 % uptime

Today

Mill 2.0 Operational

90 days ago

100.0 % uptime

Today

go-e Operational

90 days ago

100.0 % uptime

Today

APIs Operational

90 days ago

100.0 % uptime

Today

Partner API Operational

90 days ago

100.0 % uptime

Today

Developer API Operational

90 days ago

100.0 % uptime

Today

Easee Easee Cloud & API Operational

Easee Easee Portal Operational

Easee OCPP Operational

Zaptec Charger backend Operational

Zaptec API Operational

Zaptec Portal Operational

Zaptec OCPP Operational

Intercom Web Messenger Operational

Intercom Mobile Messenger Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2024

Issues with setting temperatures for heating devices

Resolved - A fix has been implemented in the latest update for the Tibber app.
Apr 26, 09:47 CEST

Identified - The issue has been identified and a fix is being implemented. The fix did not make the cut for the forthcoming update, but will be included in the next one.
Apr 10, 17:31 CEST

Investigating - The bug may cause changes to temperature to appear to have not taken effect. In order to view the new setting, the app must be force closed and re-opened.

We are investigating the issue.
Apr 8, 16:53 CEST

Polestar - Issues with vehicle connection

Resolved - We experienced issues connecting to Polestar-vehicles which may have impacted smart charging. We are investigating the cause of the incident.
Apr 26, 02:30 CEST

Apr 25, 2024

Unresolved incident: Smart charging schedules created for sub-optimal price hours..

Apr 24, 2024

Tibber Pulse/Watty - Problems with Power-up

Resolved - This incident has been resolved.
Apr 24, 10:54 CEST

Identified - The issue has been identified and a fix is being implemented.
Apr 24, 10:02 CEST

Investigating - We are currently investigating an issue causing Tibber Pulse (all models) and Watty not showing up in the app.
Apr 24, 08:40 CEST

Apr 23, 2024

Apr 22, 2024

Skoda: Pairing issue

Resolved - This incident has been resolved.
Apr 22, 10:00 CEST

Investigating - Some users may experience issues with pairing their Skoda.

If you are experiencing issues, please attempt to log in to https://www.skoda-connect.com/ and make sure that all necessary permissions are given before attempting to pair your car to Tibber once more.
Apr 19, 11:25 CEST

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Apr 18, 2024

Unresolved incident: Pulse HAN graph with over production on Android visual BUG..

Apr 17, 2024

Zaptec - Pairing issue

Resolved - A fix has been released - if you are experiencing issues please check for an app-update in the Google Play-store.
Apr 17, 14:13 CEST

Identified - The issue has been identified and a fix is being implemented.
Apr 16, 12:40 CEST

Investigating - Users on Android may experience an issue with pairing Zaptec-chargers where the process stops before being able to enter log-in info.
We are investigating the issue.
Apr 15, 14:52 CEST

Smart charging failed for a selection of cars

Resolved - A few cars failed to charge using smart charging - the cause is being investigated.
Apr 17, 02:00 CEST

Apr 16, 2024

Effect-balancing not working for customers using the new smart charging experience

Resolved - This incident has been resolved.
Apr 16, 12:40 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 13:21 CEST

Identified - We are working on a fix for this issue.
Apr 15, 09:33 CEST

Apr 15, 2024

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Unresolved incident: Telldus - Issue with collecting history.

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