Tibber Status

Tibber

Solis - Issues pairing Solis-devices to Solis Cloud power-up

Investigating - We are experiencing some issues with pairing Solis-inverters to the Solis Cloud power-up and are investigating the problem.
Aug 07, 2025 - 12:28 CEST

Pulse Bridge and Watty - issue with connecting to wifi network using the iOS app

Update - We have released a new version of the iOS app (25.46) with a fix for the WiFi pairing issue regarding the Tibber Bridge and Watty.
You can download the new version manually in the "App Store" on your iOS device and then restart the pairing process in the Tibber-app.
Nov 19, 2025 - 13:36 CET

Monitoring - We have implemented a fix and will roll out the solution on the next iOS app update (25.46).
Nov 14, 2025 - 08:40 CET

Update - Currently, it's not possible to pair a Pulse Bridge or Watty with your Wi-Fi network using the iOS app.
We advise you to either use the Android app or wait for the next app update, which will be published as soon as possible.

We apologize for the inconvenience.
Nov 04, 2025 - 16:58 CET

Identified - Currently, it's not possible to pair a Pulse Bridge or Watty with your Wi-Fi network using the iOS app.
We advise you to either use the Android app or wait for the next app update, which will be published as soon as possible.

We apologize for the inconvenience.
Nov 04, 2025 - 16:58 CET

iOS: Issues with customers getting logged out of app due to price-widget for iOS

Investigating - We are still seeing some issues with unexpected log-outs of the app and are investigating
Nov 19, 2025 - 08:31 CET

Monitoring - The issue has been identified and a potential solution will be rolled out with the next iOS app update (25.26), which will come soon.
We will monitor the results.
Jul 03, 2025 - 15:30 CEST

Investigating - Some users may experience getting randomly logged out of the app. This seems to be caused by the price-widget that you can have visible on your iOS homescreen.

The issue has been identified. As a temporary solution, you can remove the widget from your phone until the issue is fixed.
May 26, 2025 - 11:29 CEST

Huawei - issues communicating with Huawei batteries

Monitoring - We have implemented a fix which will solve the majority of the cases we have seen and we are working with Huawei on further improvements for some edge cases.
Nov 14, 2025 - 08:05 CET

Investigating - Some users might experience that we are not able to control their battery as optimally as possible. This is due to communication problems with the Huawei platform.

We are investigating this issue. As soon as we have more information, we will post an update. In the meantime, if you are experiencing problems, you can choose to switch to basic mode and let the Huawei software control your battery.
Nov 06, 2025 - 10:12 CET

KIA - Lost connection to vehicles and pairing issues

Update - We are continuing to investigate this issue.
Nov 11, 2025 - 08:34 CET

Investigating - Some customers are experiencing that their KIA has been disconnected and they are unable to add it again. We are currently investigating the issue.

If you have an integrated charger, we recommend adding a Tibber Dummy car to enable smart charging.
If you do not have an integrated charger, we suggest scheduling charging during the cheap hours using either the Kia app or your charger, if possible.

We will update this message as soon as we have new information.
Aug 22, 2025 - 16:20 CEST

Hyundai - Lost connection to vehicles and pairing issues

Update - We are continuing to investigate this issue.
Nov 11, 2025 - 08:33 CET

Investigating - Some customers are experiencing that their Hyundai has been disconnected and they are unable to add it again. We are currently investigating the issue.

If you have an integrated charger, we recommend adding a Tibber Dummy car to enable smart charging.
If you do not have an integrated charger, we suggest scheduling charging during the cheap hours using either the Kia app or your charger, if possible.

We will update this message as soon as we have new information.
Oct 16, 2025 - 13:44 CEST

Fronius - issues receiving state updates from Fronius Chargers

Investigating - We are currently not receiving any state updates from Fronius, which prevents us from performing Smart Charging through Fronius chargers.
We have alerted Fronius and asked them to investigate the issue.

As soon as we have more information, we will update this message.
Nov 07, 2025 - 14:07 CET

Fronius - Pairing issues with chargers and solar inverters from Fronius

Investigating - We are currently investigating this issue.
Oct 28, 2025 - 11:15 CET

Nibe - Some S serie models can't be paired and missing data in temperature graph

Update - Some S-Series heat pumps can't be paired at the moment.

All models: We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app.
We are looking into these issues.
May 16, 2025 - 13:09 CEST

Investigating - We are experiencing some issues with all Nibe-models where the devices may not show any data in the Tibber-app.
We are looking into the issue.
Dec 04, 2024 - 08:47 CET

Ebeco - Devices are missing historical sensor data in the Tibber-app

Investigating - We are currently investigating this issue.
Oct 14, 2025 - 11:44 CEST

Homevolt - App sometimes says load balancing is active when no real load balancing is ongoing

Identified - A solution for this problem is being worked on.
Feb 12, 2025 - 10:06 CET

Panasonic Comfort Cloud - Connectivity issue

Update - We are continuing to work on this issue.
Aug 27, 2025 - 09:15 CEST

Update - We’re in talks with Panasonic to restore functionality to the Panasonic power-up.
Unfortunately, we can not give an estimated timeframe on this process as of now.
Dec 13, 2024 - 13:13 CET

Update - We are continuing to investigate this issue.
Oct 12, 2024 - 09:15 CEST

Update - We are continuing to investigate this issue.
Aug 23, 2024 - 11:25 CEST

Update - It is not possible to re-pair existing or to pair any new devices due to this issue. We are continuing to investigate this issue.
Jun 24, 2024 - 19:47 CEST

Update - We are continuing to investigate this issue.
Jun 21, 2024 - 14:56 CEST

Investigating - ComfortCloud is currently experiencing issues with third-party access, we are investigating the issue.
Jun 17, 2024 - 19:21 CEST

Zappi - Unable to use Smart Charging after update to firmware version 5.733 and 5.736

Update - MyEnergi has released a new firmware version which unfortunately doesn't solve the problem.

Our advice is to refrain from updating to firmware versions 5.733 and 5.736 for the time being.
Aug 01, 2025 - 09:47 CEST

Identified - The issue has been identified and we are working together with MyEnergi to come to a solution.

Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 11, 2025 - 11:01 CEST

Investigating - We are currently investigating this issue.
Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 10, 2025 - 13:11 CEST

SMA - regularly losing connection with the inverter

Investigating - We are currently investigating this issue.

Short term solution is to re-pair the inverter whenever we have lost access to it.
Jul 23, 2025 - 08:44 CEST

NIO - some customers can experience problems with Smart Charging

Identified - NIO is still working on fixing this problem from their side.

As soon as they have rolled out an solution we will inform you
Jun 30, 2025 - 11:32 CEST

Investigating - We are still experiencing issues with the NIO-integration and are investigating.
Apr 23, 2025 - 12:30 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 2025 - 10:17 CET

Update - We are continuing to investigate this issue.
Feb 11, 2025 - 14:05 CET

Investigating - We are currently investigating this issue.

If you experience problems with Smart Charging your NIO and you have an integrated charger, our advice is to temporarily add a non-integrated car through "You" --> Electric Cars --> Non-integrated
Jan 14, 2025 - 10:11 CET

About This Site

Welcome to the Tibber status page!

This page is to give you an updated view of Tibbers own systems and services, but also third party APIs. Please note we may not always have an up to date picture of the status of third party services and APIs, but will update as soon as we have any information about degradation or disturbances.

Uptime over the past 90 days. View historical uptime.

Tibber App Operational

90 days ago

99.96 % uptime

Today

App Operational

Analytics Operational

90 days ago

99.84 % uptime

Today

Log-in Operational

90 days ago

100.0 % uptime

Today

Subscription Operational

90 days ago

100.0 % uptime

Today

Chat Operational

90 days ago

100.0 % uptime

Today

Prices Operational

90 days ago

100.0 % uptime

Today

Smart services Operational

90 days ago

99.84 % uptime

Today

Smart Charging Operational

90 days ago

99.69 % uptime

Today

Battery Operational

90 days ago

100.0 % uptime

Today

Grid Rewards Operational

90 days ago

100.0 % uptime

Today

Load balancing Operational

90 days ago

100.0 % uptime

Today

Peak control Operational

90 days ago

100.0 % uptime

Today

Power-Ups Major Outage

90 days ago

94.99 % uptime

Today

Adax Operational

90 days ago

100.0 % uptime

Today

Audi Operational

90 days ago

100.0 % uptime

Today

BMW Major Outage

90 days ago

39.62 % uptime

Today

Charge Amps Operational

90 days ago

100.0 % uptime

Today

Discovergy Operational

90 days ago

100.0 % uptime

Today

Easee Operational

90 days ago

100.0 % uptime

Today

Ebeco Degraded Performance

90 days ago

100.0 % uptime

Today

Ford Operational

90 days ago

100.0 % uptime

Today

Fronius Partial Outage

90 days ago

94.89 % uptime

Today

Futurehome Operational

90 days ago

100.0 % uptime

Today

go-e Operational

90 days ago

90.64 % uptime

Today

Growatt Operational

90 days ago

100.0 % uptime

Today

Home Assistant Operational

90 days ago

100.0 % uptime

Today

Homevolt Operational

90 days ago

100.0 % uptime

Today

Homey Operational

90 days ago

100.0 % uptime

Today

Huawei Operational

90 days ago

100.0 % uptime

Today

Hue Operational

90 days ago

100.0 % uptime

Today

Hyundai Degraded Performance

90 days ago

100.0 % uptime

Today

Jaguar Operational

90 days ago

100.0 % uptime

Today

KIA Degraded Performance

90 days ago

100.0 % uptime

Today

Land Rover Operational

90 days ago

100.0 % uptime

Today

MELCloud Operational

90 days ago

100.0 % uptime

Today

Mill Operational

90 days ago

100.0 % uptime

Today

Mill 2.0 Operational

90 days ago

100.0 % uptime

Today

Mini Major Outage

90 days ago

39.62 % uptime

Today

Netatmo Operational

90 days ago

100.0 % uptime

Today

Ngenic Operational

90 days ago

100.0 % uptime

Today

Nibe Degraded Performance

90 days ago

100.0 % uptime

Today

NIO Operational

90 days ago

100.0 % uptime

Today

Panasonic Cloud Major Outage

90 days ago

1.92 % uptime

Today

Polestar Operational

90 days ago

100.0 % uptime

Today

Sensibo Operational

90 days ago

100.0 % uptime

Today

Škoda Operational

90 days ago

99.98 % uptime

Today

SMA Degraded Performance

90 days ago

100.0 % uptime

Today

SolarEdge Operational

90 days ago

100.0 % uptime

Today

Solis Degraded Performance

90 days ago

100.0 % uptime

Today

tado Operational

90 days ago

100.0 % uptime

Today

Telldus Operational

90 days ago

100.0 % uptime

Today

Tesla Operational

90 days ago

100.0 % uptime

Today

Tibber Pulse Operational

90 days ago

99.91 % uptime

Today

Volkswagen Operational

90 days ago

99.99 % uptime

Today

Volvo Operational

90 days ago

99.86 % uptime

Today

Wallbox Operational

90 days ago

99.83 % uptime

Today

Watty Operational

90 days ago

100.0 % uptime

Today

Zappi Operational

90 days ago

100.0 % uptime

Today

Zaptec Operational

90 days ago

100.0 % uptime

Today

Huawei (Battery and inverter) Operational

90 days ago

100.0 % uptime

Today

Tibber Bridge Operational

90 days ago

100.0 % uptime

Today

Tibber Web Operational

Tibber Store Operational

90 days ago

100.0 % uptime

Today

APIs Operational

90 days ago

100.0 % uptime

Today

Partner API Operational

90 days ago

100.0 % uptime

Today

Developer API Operational

90 days ago

100.0 % uptime

Today

External API Operational

Easee Easee Cloud & API Operational

Easee Easee Portal Operational

Easee OCPP Operational

Zaptec Charger backend Operational

Zaptec API Operational

Zaptec Portal Operational

Zaptec OCPP Operational

Intercom Web Messenger Operational

Intercom Mobile Messenger Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 22, 2025

No incidents reported today.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

Go-e - issues receiving state updates from Go-E

Resolved - This incident has been resolved.
Nov 20, 15:36 CET

Monitoring - A fix has been implemented by Go-E and we are receiving state updates again.
Nov 17, 14:19 CET

Investigating - We are currently not receiving any state updates from Go-E, which prevents us from performing Smart Charging through Go-E chargers.
We have alerted Go-E and asked them to investigate the issue.

As soon as we have more information, we will update this message.
Nov 7, 14:05 CET

Tesla - State of Charge (SoC) does not get updated

Resolved - This incident has been resolved.
Nov 20, 15:36 CET

Monitoring - A fix has been implemented and we are monitoring the results

It was affecting vehicles that had been updated to version 2025.44 of the Tesla software.
Nov 20, 09:37 CET

Identified - Due to a recent Tesla software update, we are currently unable to process changes in battery percentage for cars that have installed the update. We are working on a fix.
Nov 20, 09:09 CET

Nov 19, 2025

Volkswagen - we are having issues receiving status updates from Volkswagen affecting Smart Charging

Resolved - This incident has been resolved.
Nov 19, 17:05 CET

Monitoring - We are seeing a restore in messages from the Volkwagen platform and will continue to monitor the situation.
Nov 19, 14:57 CET

Investigating - We are not receiving status updates from Volkswagen and vehicles are not responding to our start and stop instruction affecting Smart Charging.

We are currently investigating this issues
Nov 19, 14:36 CET

Nov 18, 2025

Tibber - contract calculation tool currently unavailable in the Netherlands due to Cloudflare problems.

Resolved - This incident has been resolved.
Nov 18, 21:56 CET

Monitoring - Cloudflare is currently recovering their services. If you are still unable to calculate our offer, please try again later today.
Nov 18, 15:55 CET

Investigating - Due to ongoing technical issues at Cloudflare, it is currently not possible to perform a cost calculation for a Tibber contract or to sign up for a new contract in the Netherlands.
Nov 18, 15:23 CET

Nov 17, 2025

Go-e: Connection issues with chargers from Go-e

Resolved - This incident has been resolved.
Nov 17, 14:20 CET

Investigating - We are currently experiencing communication issues with Go-E chargers. Not being able to fetch correct status updates and potentially pairing issues.
Oct 20, 13:56 CEST

Easee - Issues collecting charger-observations from Easee, missing new status updates.

Resolved - This incident has been resolved.
Nov 17, 11:27 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 08:58 CET

Investigating - We are experiencing some issues collecting and acting on all observations from Easee.
If we miss the connection observation when a car is connected, it may prevent smart charging, load balancing and Peak Control from working.

It can also trigger false notifications about Tibber not being able to start or stop charging on Easee-chargers, even if we have been able to control charging due to delayed observations.
Nov 10, 15:20 CET

Smart Charging - issues executing charging schedules, showing (car) widgets and charging consumption data

Resolved - This incident has been resolved.
Nov 17, 11:26 CET

Update - We restored the session history (costs and consumption) yesterday afternoon.
During the period in which the charging session information was disabled, the rewards and compensation for Grid Reward events were also not visible in the app. Rest assured, your benefits for supporting the grid were calculated correctly and will be included on your invoice.
Nov 17, 07:30 CET

Monitoring - We have implemented fixes and are seeing systems returning to normal functionality. For now, only the consumption and cost data for charging sessions are not being updated for all users, which means the charging summary does not display the correct information.

We will continue monitoring to ensure all issues have been resolved and will restore the charging consumption and cost data as soon as possible.

Our apologies for the inconvenience.
Nov 15, 19:18 CET

Update - We have implemented some fixes that have improved the situation. However, at this moment the consumption data for charging sessions will not get updated, which means the charging summary does not display the correct information.

We are continuing to investigate the issue and will update this message as soon as we have more information.
Nov 15, 11:29 CET

Update - We are continuing to investigate the issue. Some users might still experience issues around smart charging and widgets.
Nov 15, 09:45 CET

Investigating - We are currently investigating the issue.
Nov 15, 08:13 CET

Nov 16, 2025

No incidents reported.

Nov 15, 2025

Nov 14, 2025

Tibber App Analysis is unavailable.

Resolved - This incident has been resolved.
Nov 14, 08:03 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 13:35 CET

Investigating - We are currently investigating this issue.
Nov 13, 10:05 CET

Nov 13, 2025

Nov 12, 2025

No incidents reported.

Nov 11, 2025

Skoda - Lost connection to vehicles and pairing issues

Resolved - This incident has been resolved.
Nov 11, 14:53 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 12:34 CET

Investigating - We are experiencing issues with lost connectivity to Skoda-vehicles and pairing Skoda's to the Tibber-app.
Nov 11, 11:09 CET

Nov 10, 2025

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

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Past Incidents