Tibber Status

Tibber

Peak Control is down (Consumption limit control)

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 02, 2025 - 12:38 CEST

Investigating - We are currently investigating this issue.
Oct 02, 2025 - 11:05 CEST

BMW and Mini – It is currently not possible to connect or receive data, which is causing problems with Smart Charging.

Update - We are continuing investigating this issue

At the moment it is not possible to connect your BMW or Mini to Tibber.

If you have an integrated charger, we recommend adding a non-integrated car to your Tibber account so you can continue to use Smart Charging.

If you do not have an integrated charger, we recommend switching off Smart Charging and scheduling your charging session in the native car app or through your charger.
Oct 01, 2025 - 11:38 CEST

Investigating - We are currently investigating this issue.

If you have an integrated charger, we recommend adding a non-integrated car to your Tibber account so you can continue to use Smart Charging.

If you do not have an integrated charger, we recommend switching off Smart Charging and scheduling your charging session in the native car app or through your charger.
Sep 29, 2025 - 14:33 CEST

Huawei - Pairing issues and missing data

Identified - We have developed a completely new Huawei integration to address these issues. Soon, all users of the old integration will receive an in-app message instructing them to disconnect it and pair their inverter with the new integration.

We will also update this message as soon as the new integration is released.
Sep 16, 2025 - 16:39 CEST

Investigating - We are experiencing some issues with pairing and getting data from Huawei-devices to the Tibber-app.
Jul 04, 2025 - 13:40 CEST

Homevolt - App sometimes says load balancing is active when no real load balancing is ongoing

Identified - A solution for this problem is being worked on.
Feb 12, 2025 - 10:06 CET

Panasonic Comfort Cloud - Connectivity issue

Update - We are continuing to work on this issue.
Aug 27, 2025 - 09:15 CEST

Update - We’re in talks with Panasonic to restore functionality to the Panasonic power-up.
Unfortunately, we can not give an estimated timeframe on this process as of now.
Dec 13, 2024 - 13:13 CET

Update - We are continuing to investigate this issue.
Oct 12, 2024 - 09:15 CEST

Update - We are continuing to investigate this issue.
Aug 23, 2024 - 11:25 CEST

Update - It is not possible to re-pair existing or to pair any new devices due to this issue. We are continuing to investigate this issue.
Jun 24, 2024 - 19:47 CEST

Update - We are continuing to investigate this issue.
Jun 21, 2024 - 14:56 CEST

Investigating - ComfortCloud is currently experiencing issues with third-party access, we are investigating the issue.
Jun 17, 2024 - 19:21 CEST

Kia - not possible to pair Kia vehicles

Investigating - We are currently investigating this issue.

If you have an integrated charger, we recommend adding a Tibber Dummy car to enable smart charging.
If you do not have an integrated charger, we suggest scheduling charging during the cheap hours using either the Kia app or your charger, if possible.

We will update this message as soon as we have new information.
Aug 22, 2025 - 16:20 CEST

Solis - pairing issues

Investigating - We are experiencing some issues with pairing Solis-devices to Tibber and are investigating the problem.
Aug 07, 2025 - 12:28 CEST

Zappi - Unable to use Smart Charging after update to firmware version 5.733 and 5.736

Update - MyEnergi has released a new firmware version which unfortunately doesn't solve the problem.

Our advice is to refrain from updating to firmware versions 5.733 and 5.736 for the time being.
Aug 01, 2025 - 09:47 CEST

Identified - The issue has been identified and we are working together with MyEnergi to come to a solution.

Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 11, 2025 - 11:01 CEST

Investigating - We are currently investigating this issue.
Our advice is refrain from updating to firmware version 5.733 for the time being.
Jun 10, 2025 - 13:11 CEST

Ebeco - Devices are missing historical sensor data in the Tibber-app

Investigating - We are currently investigating this issue.

The execution of commands to devices seems to be working as expected, but the Tibber-app is unable to display historical data for Ebeco-devices.

The devices may randomly become inaccessible in the Tibber-app.
Jul 24, 2025 - 08:31 CEST

SMA - regularly losing connection with the inverter

Investigating - We are currently investigating this issue.

Short term solution is to re-pair the inverter whenever we have lost access to it.
Jul 23, 2025 - 08:44 CEST

iOS: Issues with customers getting logged out of app due to price-widget for iOS

Monitoring - The issue has been identified and a potential solution will be rolled out with the next iOS app update (25.26), which will come soon.
We will monitor the results.
Jul 03, 2025 - 15:30 CEST

Investigating - Some users may experience getting randomly logged out of the app. This seems to be caused by the price-widget that you can have visible on your iOS homescreen.

The issue has been identified. As a temporary solution, you can remove the widget from your phone until the issue is fixed.
May 26, 2025 - 11:29 CEST

NIO - some customers can experience problems with Smart Charging

Identified - NIO is still working on fixing this problem from their side.

As soon as they have rolled out an solution we will inform you
Jun 30, 2025 - 11:32 CEST

Investigating - We are still experiencing issues with the NIO-integration and are investigating.
Apr 23, 2025 - 12:30 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 2025 - 10:17 CET

Update - We are continuing to investigate this issue.
Feb 11, 2025 - 14:05 CET

Investigating - We are currently investigating this issue.

If you experience problems with Smart Charging your NIO and you have an integrated charger, our advice is to temporarily add a non-integrated car through "You" --> Electric Cars --> Non-integrated
Jan 14, 2025 - 10:11 CET

Nibe - Some S serie models can't be paired and missing data in temperature graph

Update - Some S serie heatpumps can't be paired at the moment. We are in contact with Nibe for a solution.

All models: Due to rate limiting by the Nibe API, large portions of the temperature graph for Nibe-devices in the Tibber-app can be empty, showing no data.

We are looking into the issue.
May 16, 2025 - 13:09 CEST

Investigating - Due to rate limiting by the Nibe API, large portions of the temperature graph for Nibe-devices in the Tibber-app can be empty, showing no data.

We are looking into the issue.
Dec 04, 2024 - 08:47 CET

About This Site

Welcome to the Tibber status page!

This page is to give you an updated view of Tibbers own systems and services, but also third party APIs. Please note we may not always have an up to date picture of the status of third party services and APIs, but will update as soon as we have any information about degradation or disturbances.

Uptime over the past 90 days. View historical uptime.

Smart Charging Operational

90 days ago

99.82 % uptime

Today

Grid Rewards Operational

90 days ago

100.0 % uptime

Today

Tibber Web Operational

Tibber Store Operational

90 days ago

100.0 % uptime

Today

Tibber App Operational

90 days ago

99.96 % uptime

Today

App Operational

Analytics Operational

90 days ago

99.85 % uptime

Today

Log-in Operational

90 days ago

100.0 % uptime

Today

Subscription Operational

90 days ago

100.0 % uptime

Today

Chat Operational

90 days ago

100.0 % uptime

Today

Prices Operational

90 days ago

100.0 % uptime

Today

Power-Ups Major Outage

90 days ago

98.55 % uptime

Today

Adax Operational

90 days ago

100.0 % uptime

Today

Audi Operational

90 days ago

100.0 % uptime

Today

BMW Major Outage

90 days ago

96.05 % uptime

Today

Charge Amps Operational

90 days ago

100.0 % uptime

Today

Discovergy Operational

90 days ago

100.0 % uptime

Today

Easee Operational

90 days ago

100.0 % uptime

Today

Ebeco Degraded Performance

90 days ago

100.0 % uptime

Today

Ford Operational

90 days ago

100.0 % uptime

Today

Fronius Operational

90 days ago

100.0 % uptime

Today

Futurehome Operational

90 days ago

100.0 % uptime

Today

go-e Operational

90 days ago

100.0 % uptime

Today

Growatt Operational

90 days ago

100.0 % uptime

Today

Home Assistant Operational

90 days ago

100.0 % uptime

Today

Homevolt Operational

90 days ago

100.0 % uptime

Today

Homey Operational

90 days ago

100.0 % uptime

Today

Huawei Degraded Performance

90 days ago

100.0 % uptime

Today

Hue Operational

90 days ago

100.0 % uptime

Today

Hyundai Operational

90 days ago

100.0 % uptime

Today

Jaguar Operational

90 days ago

100.0 % uptime

Today

KIA Degraded Performance

90 days ago

100.0 % uptime

Today

Land Rover Operational

90 days ago

100.0 % uptime

Today

MELCloud Operational

90 days ago

100.0 % uptime

Today

Mill Operational

90 days ago

100.0 % uptime

Today

Mill 2.0 Operational

90 days ago

100.0 % uptime

Today

Mini Major Outage

90 days ago

96.05 % uptime

Today

Netatmo Operational

90 days ago

100.0 % uptime

Today

Ngenic Operational

90 days ago

100.0 % uptime

Today

Nibe Degraded Performance

90 days ago

100.0 % uptime

Today

NIO Operational

90 days ago

100.0 % uptime

Today

Panasonic Cloud Major Outage

90 days ago

41.68 % uptime

Today

Polestar Operational

90 days ago

100.0 % uptime

Today

Sensibo Operational

90 days ago

100.0 % uptime

Today

Škoda Operational

90 days ago

100.0 % uptime

Today

SMA Degraded Performance

90 days ago

100.0 % uptime

Today

SolarEdge Operational

90 days ago

100.0 % uptime

Today

Solis Degraded Performance

90 days ago

100.0 % uptime

Today

tado Operational

90 days ago

100.0 % uptime

Today

Telldus Operational

90 days ago

100.0 % uptime

Today

Tesla Operational

90 days ago

100.0 % uptime

Today

Tibber Pulse Operational

90 days ago

99.85 % uptime

Today

Volkswagen Operational

90 days ago

100.0 % uptime

Today

Volvo Operational

90 days ago

100.0 % uptime

Today

Wallbox Operational

90 days ago

99.83 % uptime

Today

Watty Operational

90 days ago

100.0 % uptime

Today

Zappi Operational

90 days ago

100.0 % uptime

Today

Zaptec Operational

90 days ago

99.9 % uptime

Today

APIs Operational

90 days ago

100.0 % uptime

Today

Partner API Operational

90 days ago

100.0 % uptime

Today

Developer API Operational

90 days ago

100.0 % uptime

Today

External API Operational

Easee Easee Cloud & API Operational

Easee Easee Portal Operational

Easee OCPP Operational

Zaptec Charger backend Operational

Zaptec API Operational

Zaptec Portal Operational

Zaptec OCPP Operational

Intercom Web Messenger Operational

Intercom Mobile Messenger Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 3, 2025

No incidents reported today.

Oct 2, 2025

Unresolved incident: Peak Control is down (Consumption limit control).

Oct 1, 2025

Ford - issues detecting a valid location for some Ford vehicles

Resolved - This incident has been resolved.
Oct 1, 09:42 CEST

Investigating - Some Ford vehicles are not reporting the correct location when they are at home, which prevents us from receiving data from those vehicles. We are investigating this issue together with Ford.

If you are experiencing this problem and you have an integrated charger, you can temporarily add a non-integrated car to your Tibber account and control charging through that vehicle.

If you don’t have an integrated charger, we recommend scheduling charging manually in case we are not receiving the correct SoC data from your car.
Sep 12, 08:54 CEST

Norway - unable to sign a contract using Bank-ID on Android devices

Resolved - This incident has been resolved.
Oct 1, 09:42 CEST

Update - Some users signing a contract with the new Android app version may still experience issues when signing with BankID.
We have prepared a hotfix for Android version 25.38, which will be rolled out as soon as possible.

In the meantime, the current workaround for Android users will remain in place: after completing the sign-up process in the app, you will receive an email with a BankID link to finalize your identification. Alternatively, you can also sign up through our website.
Sep 25, 22:10 CEST

Monitoring - A fix has been implemented in our Android app, version 25.36, which has now started to roll out. Within 7 days, the Play Store will gradually make this update available to all users.
Sep 16, 10:56 CEST

Update - The issue has been identified and only affects sign-up in the Android app.

We have implemented a workaround for Android users: after completing the sign-up process in the app, you will receive an email with a Bank-ID link to finalize your identification. Alternatively, you can sign up through our website.

If you experience any issues despite the workaround, please contact support, we’ll be happy to assist you.

We apologize for the inconvenience.
Jul 3, 13:22 CEST

Identified - The issue has been identified and only affects signup in the Android app. We are currently working on a fix.

In the meantime, you can sign up for a contract through our website or contact support.

We apologize for the inconvenience.
Jul 3, 11:22 CEST

Investigating - We are currently investigating this issue.
Jul 3, 11:05 CEST

Smart charging: Some customers are seeing charging schedules that include solar charging without having solar production on their homes

Resolved - This incident has been resolved.
Oct 1, 09:42 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 08:36 CEST

Investigating - We are currently investigating this issue.
Sep 12, 19:20 CEST

Homevolt - some users may not receive updated battery schedules

Resolved - This incident has been resolved.
Oct 1, 09:41 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 14:01 CEST

Investigating - We are currently investigating this issue.

A possible solution is to switch the battery to basic mode in the Tibber app and after a few minutes back to a smart mode.
Sep 29, 18:38 CEST

Prices - Tomorrow’s prices for the Netherlands and Germany are delayed

Resolved - This incident has been resolved.
Oct 1, 09:41 CEST

Update - The 15-minute graph has been rolled out to all customers. Minimum app version required is 25.36.0.
If you don’t see it yet, please force close the app and restart it
Sep 30, 16:20 CEST

Monitoring - Both German and Dutch prices are now available in the app.

Currently, the 15-minute prices are still displayed as 60-minute prices. We are working on showing the 15-minute price intervals in the app, and we expect to release the updated graph in the coming hours.
Sep 30, 14:39 CEST

Update - German prices are now available and we are waiting for the Dutch prices to come in.
Sep 30, 14:27 CEST

Investigating - We are currently investigating the issue
Sep 30, 14:04 CEST

Sep 30, 2025

Smart Charging - no rewards or adjusted priceline shown in the charging timeline and Grid Reward screen not loading for some users

Resolved - This incident has been resolved.
Sep 30, 14:01 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 08:23 CEST

Investigating - The issue has been identified and we are working on a solution.

A small amount of users are still experiencing this issue. We do calculate the rewards and compensation, and therefore advise you to keep Smart Charging enabled — especially if you have experienced a Grid Reward suspension. Any missed charging will be compensated when it is caught up later today, even if that occurs during a more expensive hour.
Sep 29, 08:48 CEST

Sep 29, 2025

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

Smart Charging - issues with location service causing problems with Smart Charging

Resolved - This incident has been resolved.
Sep 25, 22:10 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 06:52 CEST

Investigating - We are currently investigating this issue.

Some users may experience that their car is not recognized as being at home, which prevents Smart Charging from working as expected. This may have caused car widgets to disappear from the app.

You do not need to re-pair your car, as this will not resolve the issue.

While we work on a solution, you can choose to temporarily disable Smart Charging and instead schedule a charging session using your car’s native app or the app provided by your charger.
Sep 24, 22:00 CEST

Issues loading data in the Tibber-app

Resolved - This incident has been resolved.
Sep 25, 15:22 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 13:33 CEST

Investigating - We are experiencing delays and issues loading information in the app. We are investigating.
Sep 25, 12:47 CEST

Smart charging settings for integrated cars not accessible on app-version 25.38 for Android

Resolved - This incident has been resolved.
Sep 25, 15:21 CEST

Identified - The issue has been identified and a fix is being implemented.
Sep 25, 15:07 CEST

Investigating - The settings for smart charging are crashing the app for some customers using Tibber-app version 25.38 for Android.

Non-integrated cars seem to work. If you need to change any settings for your smart charging, such as departure times, you can add a Tibber Dummy-vehicle to use as a stand-in with your integrated charger. Select the Tibber Dummy as the car to charge in your charger-widget.
Sep 25, 14:32 CEST

Sep 24, 2025

Issues loading consumption and analytics-data

Resolved - This incident has been resolved.
Sep 24, 15:31 CEST

Monitoring - A fix has been implemented and we are monitoring the results. It can take a short while until everyone has access to the analytics-data again.
Sep 24, 13:17 CEST

Identified - The issue has been identified and a fix is being implemented.
Sep 24, 13:02 CEST

Grid Rewards - Grid Rewards screen sometimes not loads when there is no active charging session

Resolved - This incident has been resolved.
Sep 24, 07:55 CEST

Investigating - We are currently investigating this issue.

This problem does not affect Grid Reward activations. As soon as you start a charging session at home, the Grid Reward screen will display the information.
Sep 19, 14:49 CEST

Smart Charging - no rewards or adjusted priceline shown in the charging timeline and Grid Reward screen not loading for some users

Resolved - This incident has been resolved.
Sep 24, 07:55 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 15:05 CEST

Identified - The issue has been identified and we are working on a solution.

A small amount of users are still experiencing this issue. We do calculate the rewards and compensation, and therefore advise you to keep Smart Charging enabled — especially if you have experienced a Grid Reward suspension. Any missed charging will be compensated when it is caught up later today, even if that occurs during a more expensive hour.
Sep 23, 07:34 CEST

Sep 23, 2025

Sep 22, 2025

Smart Charging - no rewards or adjusted priceline shown in the charging timeline and Grid Reward screen not loading

Resolved - This incident has been resolved.
Sep 22, 13:07 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 11:02 CEST

Identified - The issue has been identified and we are working on a solution.

We do calculate the rewards and compensation, and therefore advise you to keep Smart Charging enabled — especially if you have experienced a Grid Reward suspension. Any missed charging will be compensated when it is caught up later today, even if that occurs during a more expensive hour.
Sep 22, 10:14 CEST

Investigating - We are currently investigating this issue.

We do calculate the rewards and compensation, and therefore advise you to keep Smart Charging enabled — especially if you have experienced a Grid Reward suspension. Any missed charging will be compensated when it is caught up later today, even if that occurs during a more expensive hour.
Sep 21, 09:53 CEST

Sep 21, 2025

Sep 20, 2025

No incidents reported.

Sep 19, 2025

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Past Incidents